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Find a Location

ClassWallet has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • ClassWallet

      6100 Pines Blvd STE 108 Pembroke Pines, FL 33024-7981

    Business ProfileforClassWallet

    Financial Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6100 Pines Blvd STE 108, Pembroke Pines, FL 33024-7981
    BBB File Opened:
    12/15/2017
    Years in Business:
    13
    Business Started:
    11/1/2010
    Business Incorporated:
    11/1/2010
    Type of Entity:
    Corporation
    Alternate Business Name
    • Kleo, Inc.
    Contact Information

    Customer Contact

    • Luisa Casco, Complaint Handler
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to shop for financial services

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/26/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    For the past year Classwallet in ******* has said to have expanded their program. In doing so they have been continuously backed up, releasing funds a full month behind for EACH invoice. Mind you my invoices are weekly so that is at least **** invoices that they are continually behind on with no ETA on when they will be caught up. I render a service and am repeatedly told they don't have an answer on when vendors will be compensated. We vendors should not have to feel like we need a part time job to subsidize the delay in compensation that is PAST DUE. This is completely unacceptable and is not how business is done. We vendors deserve an answer.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jennifer H

    1 star

    04/11/2024

    Ordering through class wallet is a nightmare. 1st, you may or may not get an email from the vendor themselves with your order information. Secondly, you hardly ever receive items by the date given or you only receive a partial order. Lastly, you don't always receive tracking info. About a week ago I ordered 10 items on one order and within a week I decided to order 4 more items from the same vendor using classwallet. There were no indications on the site that any items were on back order so when one box shows up with only two things in it I was like, what the heck. The packing slip that came with it showed five out of ten items were on back order. I'm currently waiting on two more items from that order now. On the second order I received an order confirmation with expected delivery date for April 11th. I called for inquiry and after being transferred several times was told the delivery date shows the remaining 3 items from the 2nd order being delivered Monday. I asked for a tracking number and they said they didn't have one. I then asked how they were they were able to track it to know it's showing up on Monday and why can't I have that information. I was told they had their own delivery service since it was coming from "real far away" and that they weren't using ********** or *** which is why they have no tracking number to give me. If it doesn't show up Monday I have to call them so they can look it up because they use their own carrier. Doesn't make sense that I can't have the same information to track it myself. However they were able to give me tracking information on the two items I was missing from the first order. One through *** the other coming through ***** Where are these items really coming from? Ordering through the vendor directly, I hardly have any issues with delivery or tracking. Ordering from vendors using class wallet is a whole diffrent story. Not to mention you have timelines to spend your grant ****** Would suggest avoid using CW if you can.

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