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Find a Location

Northstar Firearms has 1 locations, listed below.

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    Business ProfileforNorthstar Firearms

    Gun Shop

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    18331 Pines Blvd PMB 226, Pembroke Pines, FL 33029-1421
    BBB File Opened:
    2/17/2021
    Alternate Business Name
    • Northstar Consulting Group, LLC
    Business Management
    • Mr. Rafael Aguilar Jr., CEO
    Contact Information

    Principal

    • Mr. Rafael Aguilar Jr., CEO

    Customer Contact

    • Mr. Rafael Aguilar Jr., CEO

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/28/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I Paid for a Gun auctioned through Gunbroker.com on Sep 28th 2021 (Gunbroker.com has no phone number and has provided no assistance) to the seller Northstar Firearms in Pembroke Pines FL. By October 15th I had heard nothing. When I was finally able to reach the seller by phone (I got through once after several phone call attempts) The seller ********* spoke with me once by phone saying he did not have the email info for the FFL to which the gun was to be sent. I got the information to him and spoke to the FFL as well. He did not respond to any of my email requests for updates after that (I left a voicemail once correcting info I had given him incorrectly but did not meet with any response). It is now Oct 28th and My significant other also reached ***** by phone once on Oct 21st, and ***** told him he had the gun (it was no longer being manufactured but supposedly, he had the one that I purchased at auction). Gunbroker.com does not get me any satisfaction or communication of note and the seller, ***** at Northstar Firearms does not return calls or answer the phone. I am assuming this business has no employees because there are several extension # options for caller but no one picks up at any of them except the 1 time I spoke to ****** and the 1 time my significant other did a week later. I have sent numerous emails and left VM messages and still no refund and no response. I have been forced to request a dispute to the charge to my bank account as a result of no response or feedback of any kind from the seller or the broker. I have received nothing but disappointment and frustration and will not purchase through Gunbroker again if I can help it. Northstar Firearms is a COMPLETE SCAM!

    Customer Reviews

    0 Customer Reviews

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