ComplaintsforCheeksbymail.com
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Complaint Details
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Initial Complaint
03/25/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Company never delivered product purchased on 2/12/24 and does not respond to customer service requests.Initial Complaint
02/13/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I made a purchase for a funny gift for my wife. The reviews on the company website “seemed” positive. The money was taken from my account immediately and I received NOTHING from them confirming my order and no one has responded to any of my emails or chat/messenger questions. Upon further looking into it, the “positive” reviews from their website are all from years ago, there is nothing current. Now that they’ve take my money and sent me nothing (no confirmation, no tracking, no emails, etc.) I checked out further reviews online and this appears to be a scam website and all the reviews not on their website are negative and everyone has lost their money dealing with them. I want to be reimbursed for my purchase.Initial Complaint
01/30/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Hello I ordered a product from this business over 2 month ago and have never received it. They charged me $31. I’ve been emails them for over 2 month and haven’t heard a thing.Initial Complaint
01/17/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I purchased an item from this company that was supposed to ship in 2-5 business days. 14 days after receiving confirmation of my purchase and money being taken out of my bank account to pay for the item I have yet to even see any tracking information showing it has been shipped. I have tried 3 times to email the company as well as attempting to contact them through their "chat assistance" option online twice, but have only received radio silence. There are no phone number options, otherwise, I would have tried to contact them via that avenue as well. At this point, I would like my money refunded to my account as the occasion I purchased the item for has long passed and I am obviously unhappy with the experience I have received from this bogus company.Initial Complaint
01/11/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered on 12/18/2022. No contact from the company. No shipping notification. No items delivered. No reply from customer service requesting order to be delivered or money refunded.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
5 total complaints in the last 3 years.
2 complaints closed in the last 12 months.