Business ProfileforRonny's Car Wash

Ronnies Car Wash broke both Mirrors, left scratches on paint and wheel rims, and tore the Valve stem clear off my vehicle causing a flat tire. We filled out damage claim form( I have never received a copy), refused to go into the Wash Bay and get my valve stem that broke even though it was clearly in view of the worker, who even stated "How do I know thats your stem", while clearly my tire showed it was gone and was losing air on the spot. Whats worse is to the date of this complaint we have not heard back from Ronnies Car wash mgt after several email request and several stops back to the store in Navvare requesting to speak with somebody. These responses are what we have encountered: NO MANAGERS ONSITE, DONT HAVE THE #, THEY SHOULD CALL YOU, UNFORTUNATELY WE HAVE HEARD IT ALL. BUT STILL NO RESPONSE AFTER TWO WEEKS!! WE WERE NOT SURPRISED TO SEE THE CLEARLY F RATING AT BBB AND TO SEE SO MANY OTHER PEOPLE WITH THE EXACT SAME COMPLAINT. IT SOUMDS TO US THAT THIS IS THE STANDARD WAY THEY DEAL WITH PEOPLE IN THIS COMMUNITY. THEY PUT MONEY BEFORE CUSTOMERS, SERVICE, AND FOLLOW UP, SO OBVIOUSLY US SEEING AN ALL F REVIEW AT BBB WAS NO SURPRISE TO US.....AT ALL! COMPLETELY SHAMEFUL WAY TO RUN A BUSINESS. ESPECIALLY WHEN PROBLEMS HAPPEN THEY HIDE FROM YOU. BUYER BEWARE!!!