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Find a Location

New Millenium Concrete, LLC has 1 locations, listed below.

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    Business ProfileforNew Millenium Concrete, LLC

    Concrete
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/6/2022

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    57 N Jamaica St, Pensacola, FL 32507-2057
    BBB File Opened:
    11/19/2020
    Years in Business:
    16
    Business Started:
    8/13/2007
    Business Started Locally:
    8/13/2007
    Business Incorporated:
    3/1/2012
    Accredited Since:
    6/6/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Mr. Derrick Mallory, Owner

    Customer Contact

    • Mr. Derrick Mallory, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/09/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    The project for my yard was to include removing a rock border around my pool and replacing it with concrete pads. I also needed several old plants removed, a retaining wall built, and four raised garden beds removed. After several months of searching for a concrete contractor, Mr. *******'s company was recommended to me by another contractor. With the recommendation, I called Mr. ******* and described the job that I needed done. He gave me a verbal quote of $5500 to complete the work. We agreed on a start date. When he arrived at my home, we walked through the yard and discussed what needed to be done, and he then gave me a quote of for $7500 ($3000 dollar deposit and the remainder at job completion). I agreed. He wrote up a contract that was not descriptive and I asked if we needed to put all the details in the wording and he said no that I should trust him to do the job right. Mr. ******* and his crew began work that afternoon. The next day they came over and began putting in the framework for the concrete pads. I asked if they were going to remove the rock and he said that they would remove a portion, but that they would use some of the existing rock as a foundation for the concrete. I am not familiar with concrete work and trusted what he was telling me. During this process they broke a pipe to my pool and my pool began to leak water at an alarming rate. We did not know where the break in the pipe was, and Mr. ******* denied any responsibility. I then told him that they needed to stop working until we could find the leak and have it repaired. He insisted that I give him another payment to stop the work and then told me they would return to finish. Phone conversations were stressful as Mr. ******* was disrespectful and accusatory. They never returned to complete the work. I have had the concrete inspected to discover what should have been 4 inches thick is only 1.5 inches thick. Mr. ******* did not provide the work we agreed on and the concrete is not safe!
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Northwest Florida

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