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Business Profile

Dentist

Comfort Dental Care & Orthodontics

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Comfort Dental Care & Orthodontics's headquarters and its corporate-owned locations. To view all corporate locations, see

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Comfort Dental Care & Orthodontics has 4 locations, listed below.

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    Customer Review Ratings

    1

    Average of 4 Customer Reviews

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    Review Details

    • Agnes B

      Date: 11/18/2024

      We are owed a refund from several months ago, I tried to leave a message for the office manager but her voice mailbox is always full. When I called back I was told I have to call corporate just getting the run around. they also don’t help patients get things done “same day “ false advertising

    • Angela G

      Date: 08/14/2024

      I wish there was an option to leave a zero. I loved the fact that this place could take care of all your needs in one place. I honestly have not problems with my services However, in the past 4 months I have been receiving text messages saying I owe for my daughter orthodontic care from 2022. I contacted the office and never received a call back from their billing department. Several times I have been advised the staff member is not in the office daily but she is there on Tuesdays. I stopped by, but guess what... she wasn't there. I called my insurance and was advised the problem actually lied with a credentialing issue with the provider during several months of her care. Well if anyone one knows bout insurance they just need the office to update that info so the claims can be paid. No one has returned my call in the past 4 months and some of the office staff has been annoyed with my calls, I don't blame them if they cannot help with that department, but it'd expect more out of a physical person to get me to the right person and not just a voice mail Just need them to correct the problem and stop billing me

    • Jennifer C

      Date: 11/03/2023

      Had two root canals done at same time, two teeth right next to each other. The procedure itself was not painful, however, the pain from the post-anesthetic palatal necrosis was horrible. I now have permanent damage, over a year later. The doctor gave me dental paste to get filled before I left and all he said was that 'you're going to need it'. I assumed I was supposed to brush with it, he gave me no instructions - It wasn't until my follow up that I was told the paste was to put on the palate?!?! When I let the office that day, I could feel the swelling on the roof of my mouth, assumed it was normal for the injections he gave me. When I got home and was able to really take a look at it, the roof of my mouth was purple and very swollen on one side, it almost touched my tongue. I called back after infection set in a day later and the front desk said they couldn't help me/see me until 7 days later. I told them then that I needed antibiotics now. They did not relay any messages to the appropriate personnel so the infection grew over the week. Now, I have permanent damage to my palate that is often painful. I am seeking legal counsel. I did also see another doctor at the practice that looked at me and gave me oral rinses to help with the pain. He response to the damage Crawford did was, and I quote: 'We are not supposed to talk about our associates, but, I don't' believe I would have done this to any patient", "this is terrible".

    • Amy R

      Date: 07/21/2022

      Fraudulent company! Nobody from billing will call you back. EVER! They file things on insurance they don't do. They won't refund your money they owe you.

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