Business ProfileforKing Cobra of Florida

Would not recommend! Ordered an rc motor 12/28 was told it would be in 12/30. So on the 30th drove up there because they wouldn’t answer the phone (that was no problem delays happen) but this continued for weeks. They would not answer the phone and when I drove the 45 mins there they acted like I was inconveniencing them! When the order came in a woman finally answered the phone. She was very rude and treated me like I was a huge problem for spending $750 at her store. I drove there the day after they told me the order had come in got home, plugged the motor in, it went up in smoke. I took it back first thing the next day and they basically said oh well! Said I had to contact the manufacturer. I understand that it’s not their fault that the product was bad but after a 3 week run around and huge headache, they couldn’t even offer a discount on a different motor? Or ANYTHING?? By the end of the conversation they did take the motor and said they would contact the manufacturer. THEN TODAY, I called to follow up and the female told me she has been attempting to contact me (she hasn’t, not 1 missed call or email) and said there’s nothing we can do come get it. I am a very understanding person but I work hard for my money and will gladly take it to another small business that deserves it.