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Find a Location

Gulf Winds Credit Union has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Gulf Winds Credit Union

      400 W Garden St Pensacola, FL 32502-4731

      BBB Accredited Business
    • Gulf Winds Credit Union

      220 E Nine Mile Rd Pensacola, FL 32534-3145

      BBB Accredited Business
    • Gulf Winds Credit Union

      1444 Creighton Rd Pensacola, FL 32504-7141

      BBB Accredited Business
    • Gulf Winds Credit Union

      5996 N Blue Angel Pkwy Pensacola, FL 32526-1612

      BBB Accredited Business
    • Gulf Winds Credit Union

      5850 Highway 90 Milton, FL 32583-1762

      BBB Accredited Business

    Business ProfileforGulf Winds Credit Union

    Financial Services
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/21/2023

    Years in Business: 70

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Since 1954, Gulf Winds Credit Union has offered financial products and services that Move Members Forward. We’re excited to provide 82,000+ members with the convenience of 13 branch locations, robust digital banking, nationwide surcharge-free ATMs and the support of more than 200 knowledgeable employees committed to providing excellent service. Membership is open to anyone that lives, works, worships or attends school in North Florida, Southern Alabama and Southern Georgia. Visit GoGulfWinds.com for more information.

    Products & Services

    Gulf Winds offers innovative financial tools that give you the freedom to live your life, with your finances under control. Whether it’s a car loan, home ownership, saving for college, planning your retirement or digital banking—we’ve got you covered.

     

    Business Details

    This is a multi-location business.

    Find a Location

    Gulf Winds Credit Union has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Gulf Winds Credit Union

        400 W Garden St Pensacola, FL 32502-4731

        BBB Accredited Business
      • Gulf Winds Credit Union

        220 E Nine Mile Rd Pensacola, FL 32534-3145

        BBB Accredited Business
      • Gulf Winds Credit Union

        1444 Creighton Rd Pensacola, FL 32504-7141

        BBB Accredited Business
      • Gulf Winds Credit Union

        5996 N Blue Angel Pkwy Pensacola, FL 32526-1612

        BBB Accredited Business
      • Gulf Winds Credit Union

        5850 Highway 90 Milton, FL 32583-1762

        BBB Accredited Business
      Location of This Business
      400 W Garden St, Pensacola, FL 32502-4731
      BBB File Opened:
      1/30/2004
      Years in Business:
      70
      Business Started:
      1/1/1954
      Business Started Locally:
      1/1/1954
      Accredited Since:
      8/21/2023
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      9:00 AM - 12:00 PM
      Su:
      Closed
      Additional Contact Information

      Fax Numbers

      • (850) 433-2856
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to shop for financial services

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/02/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My social security direct deposit monthly check is being held by Gulf Winds credit union. They are refusing to release my funds due to a charge offed checking account. I was told that I had to make arrangements and pay on this account and i did this. Also the manager of the collections department refuses to call me back aswell as anyone in collections. The call center is tell me complete balance must be paid. This is my SSI direct deposit funds and I feel like they shouln't be able to do this. my funds have been there 4 days now and counting. Also I've paid themon those account in questions several days ago before all of this started.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Russell H

      1 star

      02/21/2024

      I have never had such a poor experience with a bank. I owed a fee and paid it and then the MSR found 3-4 more and had no idea what they were for or why I owed them. Rather than work with me, they froze my debit card until all the surprise fees were paid. I was given a price of $5 being owed but ended up paying over $200 to reinstate my debit card. This CU is a joke. And also, every pay day they pick and choose when to release my check. Some days it will be 1:00 PM and other times it’ll be as late as 11:59 PM. Every MSR I’ve spoken to about this always tell me my “check isn’t pending” when I call in. Avoid this place and get a membership with Navy Fed or PenAir. GW is not worth this headache.

      Gulf Winds Credit Union Response

      02/22/2024

      Russell, I am so sorry to hear that you had a bad experience with us. I was informed that a team member contacted you and worked through these issues. I hope that we resolved them satisfactorily. If you need anything else, please reach out to us. We do appreciate your membership as well as your feedback. - Lauren

      Local BBB

      BBB of Northwest Florida

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