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Find a Location

Boardwalk Generator Service, Inc. has 1 locations, listed below.

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    Business ProfileforBoardwalk Generator Service, Inc.

    Generators

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    23 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    9578 Nims Ln, Pensacola, FL 32534-1302
    BBB File Opened:
    6/22/2021
    Years in Business:
    3
    Business Started:
    4/29/2021
    Business Incorporated:
    4/29/2021
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    7:00 AM - 5:00 PM
    T:
    7:00 AM - 5:00 PM
    W:
    7:00 AM - 5:00 PM
    Th:
    7:00 AM - 5:00 PM
    F:
    7:00 AM - 5:00 PM
    Business Management
    • Mr. Michael Norwood, CEO
    Contact Information

    Principal

    • Mr. Michael Norwood, CEO

    Customer Contact

    • Mr. Michael Norwood, CEO
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    23 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/21/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On February 28,2022, I met with Michael Norwood of Boardwalk Generators in Pensacola, Fla. and decided to buy a Cummings Generator and have everything installed by his company. I gave him a deposit of $6600. He was supposed to get done right away. A couple months went by and I heard nothing from him. I called and he said he had an employee problem and he could not get generators due to supply not be readily available. I gave him more time. Then in July time, as Hurricane Season fast approaching, I kept calling him and he said he could not get Cummings Generator. It would be easy to get a Generac and he could get that done in 30 days. Then time passed again and I started calling and he would never return my call and people in his office kept saying he was out or not available. I talked to Victor, supposedly a manager, and all he could say was he would talk to Michael Norwood and get back. No one ever got back. In August, no one responding and I saw some scam reports on facebook on his company. I kept calling and texting his phone. He never replied. This month, September, 2022, I drove by his place of business. It was boarded up. I called the lease # on the building and the guy said that he just moved out of the business, stole his furniture and disappeared. He said he thought he filed bankruptcy. Needless, to say it is in the midst of hurricane season and I have no generator and am out $6600 and lots of time trying to get Michael Norwood. I have a list of all my texts. I am a senior and retired. Being out this amount of money is hard for me and I definitely worry about storms, loss of freezer and refrigerator foods that I have accumulated for the winter and storm times. If there is anything that can be done here, I would appreciate any effort toward this possibility. Thank you for your time and consideration *** ****** ******************

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Roscoe S

    1 star

    12/30/2022

    They will take your money and run. Don’t use this company

    Local BBB

    BBB of Northwest Florida

    BBB Reports On

    BBB reports on known marketplace practices.

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