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Find a Location

Banks Construction, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Banks Construction, LLC

      null Pensacola, FL 32534-9747

    • Banks Construction, LLC

      500 N 9th Ave Pensacola, FL 32501-4939

    • Banks Construction, LLC

      117 Beverly Pkwy Pensacola, FL 32505-2815

    Business ProfileforBanks Construction, LLC

    Home Repair
    Multi Location Business

    Current Alerts For This Business

    Bankruptcy:
    On 08/09/2022, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 22-30451-JCO. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to Florida Northern Bankruptcy Court CM/ECF Pensacola FL for resubmission to that court. The case number should be entered on the form.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Banks Construction, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Banks Construction, LLC

        null Pensacola, FL 32534-9747

      • Banks Construction, LLC

        500 N 9th Ave Pensacola, FL 32501-4939

      • Banks Construction, LLC

        117 Beverly Pkwy Pensacola, FL 32505-2815

      Location of This Business
      Pensacola, FL 32534-9747
      BBB File Opened:
      7/9/2020
      Years in Business:
      11
      Business Started:
      3/1/2013
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Matthew Banks, President
      • Angela Lacoste, Administrator
      Contact Information

      Principal

      • Angela Lacoste, Administrator

      Customer Contact

      • Mr. Matthew Banks, President
      • Angela Lacoste, Administrator

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/21/2022

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      We signed a contract with Banks Construction in February 2021 and paid half of the cost of the contract as a deposit in the amount of $60,000. From that day to present, Banks Construction has only provided nine days of work on our home and has Failed to complete any of the work that was promised in a timely manner or according to code. In November 2021 we were contacted by our project manager and told that if we did not pay the second draw that they would pull off of our job completely. We paid another $30,000 at that time and there has been no one on site since that check was cashed. We have requested a refund repeatedly and have been denied. We have requested that workers come and complete the job, and have been made promises over and over and no one shows up. After paying a total of $90,000 to Banks Construction, and having no work completed as promised, we filed a complaint with the contractor licensing board. At this time there are approximately 60 families who have filed the same complaints and their stories parallel ours. Matt Banks will not return our phone calls or emails. He has not been on site on our job for more than six months. He refuses to refund our money. The work that he did perform was not according to code, and is going to have to be redone by another contractor at our cost.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jennifer A

      1 star

      07/03/2022

      After 13 start dates that were all missed with little or no communication or explanation, no materials ever received and no work done at hour home, we had to report our $40,000 deposit as stolen. The owner, Matt Banks, did not respond to requests or demand letters for our money to be returned. Through social media, we have found a large number of other families this has happened to - all under the guise of just "being behind". However, when any of us have simply chosen not to move forward with Banks Construction and request or demand our money back, he discontinues all communication. We and others have filed criminal charges.

      Local BBB

      BBB of Northwest Florida

      BBB Reports On

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