ComplaintsforBrock's Outdoor Services
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Complaint Details
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Initial Complaint
10/18/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We had an agreement to have driveway and a pole barn done. Once the driveway work was done for $22,000 approx we gave Bobby $1,800 to order trusses and other materials for the pole barn. That was no later than early February 2023. He had one excuse after another as to why he could not start on the pole barn. Finally we told him we we no longer had the money for it and we would keep the trusses and take a refund of the remaining money. Honestly I don’t know if this started in late August or September, but it had been a while back. At one point we called him and he said “ I forgot all about y’all “. Then he said he would refund all $1,800. He just never got around to it. I finally called the Sheriff’s department out of frustration more than anything. I’ve never done that before. All we wanted was to get our money back, or if the trusses were already created, we will take them and whatever is left over in cash.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.