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ComplaintsforLucius Stevens Beautification Specialist
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Complaint Details
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Initial Complaint
06/06/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On March 30, 2023, Lucius Stevens entered into a business agreement to complete lawn work for me. We discussed in length what needed to be done and he itemized on a receipt specifics, including 6 pallets of St Augustine, ,4 yards of top dress, a Dumpster, & Bobcat. He also verbally agreed to scrape and remove existing vegetation from the lawn as prep for the sod, move a palm plant 2 feet, put down plastic edging around the east side of the yard and around the 2 large palms by the steps, put down pine straw in both those areas, and adjust one sprinkler by a bottle brush tree on the west side of the yard. He presented a schedule for the work to be completed by April 23, 2023. The total charge for all services was $4,676.550. I knew Lucius to work for Palm Source in Pensacola because he previously planted palm trees I had purchased there, and while installing the palms, he checked my yard and assured me he could return to complete the lawn work. At that time he gave me his business card. I paid Lucius $3,117.66 that day as a 1st payment for the work, with the 2nd payment to be due upon completion of the job. I also gave Lucius a 1 year old hot tub with Chemicals, filter, and test strops all worth approximately $400.00 which he picked up several days later and we said that was in exchange for the pine straw. Since that day, Lucius had failed to complete the work, constantly promising to be here on specific dates and simply not showing up. I called the boss at Palm Source today to find out what was going on, and the he told me Lucius was fired from there because he was not honoring commitments to people to complete lawn work and that he had received other calls from people that had paid Lucius and were not able to get him to complete the work he had agreed to do. I would like to have my money refunded so I can have someone else complete the job.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.