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Customer ReviewsforFresco Painting, LLC
7 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from DJ B
5 stars05/15/2024
Absolutely thrilled with the exceptional service provided by this painting company! From start to finish, their attention to detail was impeccable, leaving me beyond impressed with the final results. Their customer service was top-notch, ensuring a smooth and pleasant experience throughout the entire process. I wholeheartedly recommend this company to anyone in need of professional painting services. Thank you for transforming my space into a masterpiece!Fresco Painting, LLC Response
05/17/2024
DJ, Thank you so much for your wonderful review! We are absolutely thrilled to hear that you were impressed with our attention to detail and customer service. It was a pleasure working with you, and we're delighted that we could help transform your space into a masterpiece. Your wholehearted recommendation means the world to us. Thank you again for choosing our painting company!Review from Bradley L
1 star12/21/2023
Do Not Recommend!! Poor job management. Unprofessional workers. Very Expensive!! Tiger Point **** has NO SOLICITING sign. FP,LLC put flyers out, this week. Thus, this review! A neighbor also used them, poor results, not welcomed back. Note how old the reviews are! Our total renovation included: remove all old cabinetry, popcorn ceilings and fireplace insert, relocate 2 doors. The first 2 months Christian was on site with a crew of 4, Jennifer ****** was good to communicate on the progress. The job site was cleaned and swept. They were not licensed contractors, JM said she was studying for the GC test. The 2nd crew came for over 6 weeks to sand and prep. They were not supervised or overseen, missing materials and tools nor regularly inspected by Christian/Jennifer. I made multiple visits daily. Paint was poured and spilled on unprotected floors. 2 workers on their phones for hours, had runout of materials. I purchased/delivered materials. 1 man sanded a single doorway, all day, it still was rough. When I left, they stopped. The job site was a mess. The trim was very rough, wall paint inconsistent, ceiling streaked. Work had come to a halt, our concern grew, yet the same payment was charged. When Jennifer and Christian came to inspect our complaint, Jennifer deemed it complete and satisfactory. Christian said he it was never completed. He promised to make it right. The accounting was equally chaotic. The invoices showed a quantity and description but not a value. The long-awaited material list revealed personal items and items for other projects. Jennifer credited the materials but not the 2nd crew hours. We paid the invoice. When we asked for the repairs and work for which we had paid for, to be completed, we received in reply another estimate with a request for prepayment. We ultimately had the work done by licensed contractor and licensed painter in 1/2 the time and for the same money as our last check to FP,LLC. We paid twice!Fresco Painting, LLC Response
05/17/2024
Hi Mary, Thank you for taking the time to share your feedback. We genuinely regret to hear about your dissatisfaction with our services. However, we would like to address some inaccuracies in your review. We have detailed records showing that the final payment you made was significantly short by several thousand dollars. This shortfall made us hesitant to continue the project without assurances of full payment. Additionally, our workers reported feeling harassed, particularly when referred to as 'the help' and being asked to perform tasks without compensation. These circumstances contributed to our decision to cease work, as our team no longer felt comfortable or respected on site. We understand your frustration regarding the unfinished project, but given the payment issues and the treatment of our staff, we were not confident that continuing the work would be viable. We kindly request that you refrain from making defamatory statements about our company. Our records and evidence clearly indicate that the actual facts do not support your claims. Thank you for your understanding. Sincerely, Jennifer ****** Fresco Painting, LLCReview from Janis T
5 stars11/03/2022
Both jobs that I had done we’re done quickly and very efficient everything went well they cleaned up after themselves when they were done I’d recommend them to anybody great job!!!! Thank you!Fresco Painting, LLC Response
05/17/2024
Janis, Thank you so much for your kind review! We're delighted to hear that both jobs were completed quickly and efficiently, and that our team maintained a clean work environment. Your recommendation means a lot to us. It was a pleasure working with you, and we appreciate your support!Review from Jane R
5 stars10/30/2022
Enjoyed working with Fresco Painting LLC. Jennifer the CEO, was professional and a pleasure to work with. She provided a same day estimate of the cost. Her crew managed by Christhian did an excellent job. They were on time and cleaned up at the end of every day. We had the entire house pressure cleaned and all the doors painted. They pay attention to the little details and make sure you are 100% pleased with their work. Would definitely recommend them and plan to use them again.Fresco Painting, LLC Response
10/31/2022
Thank you so much! It was such a pleasure!Review from Melissa K
5 stars07/08/2022
My husband & I decided to sell our home and wanted to put it on the market ASAP! We had already been renovating the house for two years, because we thought we would retire there, but my husband had an unexpected PCS at the end of his military career. We had a few remaining paint projects that were too much to do ourselves. Our vaulted living room ceiling needed popcorn removal, drywall/seam repairs, and paint. Our extensive front porch and outdoor trim needed sanded and painted. I can't say enough wonderful things about Fresco Painting LLC. They were professional, on time, efficient, friendly, handled any problems or concerns very promptly, and left our home clean and fresh! There will always be little concerns, here & there, that come up with any project, so I place a lot of value in how efficiently, and professionally, those instances are handled! My husband and I are thankful we hired them because our home looks spectacular and the whole team was wonderful to work with!Fresco Painting, LLC Response
07/11/2022
Thank you so much, it was a pleasure!!Review from Connie W
5 stars03/21/2022
I can't say enough positives about this company! They did exterior paint on my 2 story house. Jennifer is easy to get a hold of, answers questions and returns your call. The crews were on time and worked 10 hour days everyday until the job was completed. Even weekends. The crew was hard working, pleasant and would answer questions. Very professional. They will not leave your job until you are 100% satisfied! I referred them to 2 friends. They were also very satisfied. This is an excellent company to do business with.Fresco Painting, LLC Response
03/23/2022
Thank you so much Connie!!!! It was an absolute pleasure!!!!!Review from Kathy C
5 stars03/19/2022
Fresco Painting did a great job. They arrived on schedule each day. Cleaned up at the end of each day. Their team is professional and courteous. No problems! Great work!Fresco Painting, LLC Response
10/31/2022
Thank you! It was such a pleasure!
Customer Review Rating
Average of 7 Customer Reviews
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