62 Customer Reviews
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Review from George G
3 stars08/28/2024
Would've given 3.5 if I could. Overall satisfied with the look of the roof, but didn't receive a 4 or 5 Star service... not close. They started off losing my paperwork, blame me, then realized they had it. Cost me a one-week delay. Job should've started late July, ending up changing dates several times, finally started on August 12th. Subpar cleanup, my daughter step on nail in the yard after they supposedly cleaned up. I picked up several more days later. Debris left around the yard in plain site. Charge me an additional $1800 for decking and flashing which I was never informed of or shown photos as promised. Thought for sure I was getting hurricane clips to help lower my insurance premium, but didn't.... that one was on me for not reading the fine print! Not hear to bash the company, but wouldn't use them again.Review from Rick H
5 stars08/06/2024
I was very satisfied with the job from start to finish. The different Quality Roofing members, Cory and John were very easy to understand and work with. I would highly recommend them for all your roofing needs. With regards, Rick Hunter
Quality Roofing Response
08/08/2024
Thank you, Rick, for your kind words! We're thrilled to hear that Cory and John provided excellent service and that you were very satisfied with the job from start to finish. Your recommendation means a lot to us and reinforces our commitment to delivering top-quality roofing services. If you ever need anything else, please don't hesitate to reach out.Review from bradley s
5 stars07/02/2024
Superior job from start to finish!!100% satisfied.I highly recommend Quality Roofing for any project.Quality Roofing Response
07/02/2024
Thank you for your wonderful feedback! We're thrilled to hear that you are 100% satisfied with our work from start to finish. Your recommendation means a lot to us, and we're glad to have met your expectations on your roofing project. If you ever need any further assistance or have another project in mind, don't hesitate to reach out. Thank you for choosing Quality Roofing!Review from Charles C
2 stars05/29/2024
While certainly not an economical choice, the workmanship was good. I had problems with my roof deck and they contracted to replace the deck as required. They ended up replacing the entire deck and it might have been necessary but nobody mentioned it to me until the job was over. The crew left the back porch full of debris and it was five days before they came back to clean up. I had just received a gorilla multi purpose ladder for my birthday from my daughter. It was there when the job started but neither it or my 10' step ladder were there when they left. I can't say they stole it but it was stolen during their time at my house. They, of course, denied any knowledge.Quality Roofing Response
06/10/2024
Thank you for your detailed feedback. We appreciate you actively working with us to address your concerns. While we're glad to hear you found the workmanship good, we regret the communication issues regarding your roof deck and the delay in cleanup. We're also sorry to hear about the missing ladders and understand your frustration. Your feedback helps us improve, and we're committed to ensuring better communication and service in the future. If there's anything more we can do, please let us know.Review from Mary L
5 stars02/28/2024
Quality Roofing staff was very professional and dependable. They showed up on time, made sure the outside areas of my home were covered and thoroughly cleaned up afterwards. Also got a followup visit from the project manager to make sure everything was satisfactory. Thanks to David ****** and staff for professionalism.Quality Roofing Response
03/01/2024
****, thank you for your kind words! We're glad to hear that our team, including David ******* met your expectations with their professionalism and attention to detail. Ensuring your satisfaction is our top priority, and we appreciate the opportunity to serve you. If you need any further assistance, please feel free to reach out. Thanks for choosing Quality Roofing!Review from Debra W
5 stars11/29/2023
A special thanks to David Rogers and Katie Nelson for exceptional service in having my roof installed . David met at my house, and asked good questions about what I needed and how he could help me the options that the company could provide for me . He made me feel comfortable to allow him the freedom to make some expensive decisions about the status of my roof. Katie gave me wise options about my shingles. She looked at my house plan and suggested shingles to complement my colonial design. Both employees did a wonderful job representing Quality Roofing. The on site man was equally knowledgeable and kept me advised of everything going on day to day. I was out of town at time of installation but was always informed. Yard was picked up like no one was ever there doing major construction. Thank you.Quality Roofing Response
11/30/2023
You're welcome! We're thrilled you had an exceptional experience with David Rogers and Katie Nelson from Quality Roofing. Their dedication in understanding your needs and guiding you through options, along with Katie's insightful suggestions for shingles, reflects our commitment to excellence. The on-site team's communication during your absence and the meticulous cleanup demonstrates our dedication to a seamless customer experience. Thank you for choosing Quality Roofing and for the five-star review!Review from Carolyn M
5 stars11/02/2023
The crew was very efficient and they had everything cleaned up and roof on in 1day.we are very pleased. Thanks. We will be calling you soon.Quality Roofing Response
11/06/2023
Thank you for the five-star review of your roof replacement! We are happy to know our crew was efficient, with the roof installed and everything cleaned up in one day. We appreciate you choosing Quality Roofing, and we look forward to working with you again!Review from Michele F
5 stars10/18/2023
Quality Roofing did an outstanding job. Greg Steed did a great job explaining the process and how to compare products and processes. Katie was a big help with My Safe Florida documents, picking out the color for my roof. The crew was very nice and considerate of my property. All around great experience. From what I can tell a well run company. Kudos to everyone!! Thank you.Quality Roofing Response
10/19/2023
You're welcome! We are so happy to hear we did an outstanding job and that you were able to take advantage of the My Safe Florida Home program. Greg and Katie are helpful and take great care of our customers. Thank you for recognizing them as well as the crew! We appreciate the five-star review and kudos!Review from Sherry S
5 stars10/08/2023
I am very pleased with the estimator and with the actual roofing. Also thanks to the project manager who spent some time answering questions when I went in to pay the bill. Great people!Quality Roofing Response
10/11/2023
We appreciate your review of your roof replacement! We're glad you are pleased with our team and your new roof. Thank you for choosing Quality Roofing and for giving us five stars!Review from Evan B
5 stars10/05/2023
Best estimate and we think they did a really good job.Quality Roofing Response
10/06/2023
Thank you for the five-star review of your roof replacement! It's great to hear we did a really good job and provided the best estimate!
Customer Review Rating
4.85/5stars
Average of 62 Customer Reviews
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