2 Customer Reviews
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Review from Patrick M
5 stars01/12/2023
Right Now Roofing lived up to their name. I was apprehensive at first when they told me they could upgrade me to a metal roof for no additional cost if I let them "supplement". It took nearly 6 weeks so I was starting to worry but James stayed in touch with me. Apparently permitting was backed up in cape coral. Anyway I guess my roof was small enough for them to get done in two days. I couldn't believe it. One day the guys ripped off the old roof and prepped it and the next day they put the metal on. They came back and cleaned up the gutters a few days later and now I have a metal roof.Review from Summer M
1 star02/28/2022
DO NOT TRUST THIS COMPANY! They do not stand behind their work and hide behind less than ethical warranties that facilitate their lousy work quality. I bought a home in Feb 2022 they put a 20K roof on less than a year ago in 2021. There is something loose and flapping that is along the ridge of the roof. It flaps so loud and hard when the wind blows, it sounds like a motor cycle is in my attic! Called 3 times and was told I would receive a call back from the local office to set an appt to come repair the issue. After 2 weeks of waiting and no call back, I call back AGAIN and ask for a manager. A person named Alfonso then very condescendingly and with an apologetic and smug manner tells me because I was not the original purchaser, if I did not buy the home within 30 days of their replacement there is NO warranty at all! He then tells me I would need to pay them to come make any repairs! 20 thousand dollar project not done right and now they get off scott free because of the policies they have that take advantage of people. Absolutely shameful. I then laughed and in the same tone as he gave me, I said to Alfonso, I would never give my money to the company that didn't do it right the first time, its less than a year old and they refuse to take any accountability and stand behind their work to FIX THEIR LOUSY WORK! This company obviously only cares about making a buck and NOT the community or customers they serve!
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