Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

JD Byrider has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • JD Byrider

      707 N New Warrington Rd Pensacola, FL 32506-4246

    Business ProfileforJD Byrider

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    707 N New Warrington Rd, Pensacola, FL 32506-4246
    BBB File Opened:
    10/19/2015
    Years in Business:
    8
    Business Started:
    10/1/2015
    Business Started Locally:
    10/1/2015
    Business Incorporated:
    7/7/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Byrider Pensacola, Inc.
    Contact Information

    Principal

    • Mr. Steve Locklear, President

    Customer Contact

    • Mr. Steve Locklear, President
    • Mr. Mike Anglin, Sales Manager
    • Mr. Jeff Williams, COO
    • Mr. Shane St. John, General Manager
    • Ms. Brenda Rogers
    Additional Contact Information

    Website Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/25/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I purchased this SUV a 2016 Dodge journey understanding and agreeance with the terms that this was a high interest loan already to begin with. I paid this car dealer over $3,000 as a down payment towards this vehicle it was clean it ran decent to begin with and a few months into having it I noticed a clicking/kocking sound well it ended up leaving me stranded on the side of the road on my way home they agreed to come tow it to the shop which they did and I later paid for when I picked the vehicle up the tow bill that is and my down payment even though it was covered under warranty. They call me a few weeks later saying it needed a motor I was out of a vehicle for almost a month and they called me up said it was fixed I went down there paid the money almost $200 for my part for them putting a used motor in it that had 167,000 mi on it when my odometer only read 109,000 miles to begin with. Not a big deal right? Wrong 3 plus weeks later I noticed that there's oil on the motor and their starts another clicking sound / knocking sound My wife drives it to Walmart and low and behold she is now stranded on side of the road with my kids. Keep in mind I'm paying almost $600 a month $300 every 2 weeks just shy of that every two weeks for this vehicle and now not only has it been through one motor we're working on the second motor that they're going to have to put in here. Enough is enough and no one else in their right mind will pay almost $600 a month for a vehicle that's had one motor much less fixing to get a second. This is beyond ridiculousness.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Anjanette W

    1 star

    05/20/2024

    I have not had a good experience I am actually disappointed and it’s my own fault because I was in a hurry to find a car and get back to work. I went in closer to closing and that was not smart I test drove the car and everything seems to be fine so I went for it! I get home to Cantonment it smells like gas the check engine light came on and the front end is messed up! They fixed the check engine light problem but I am waiting a month for the clicking noise and the front end to be fixed I have had to buy two to front tire at the beginning of this month which is May 2 weeks later the thread is showing in my tires again! I have been pulled over because the car drives off to the left or right on its on! I have to go 10 miles so that I don’t hit any bumps. I am so sacred to drive but I have to work to pay for this! It’s also leaking water in my car and when I complained it’s not a care in the world! I was told You picked that car! But as soon as I am able they can have it back! Take a mechanic when you go because when you sign you are stuck! I was not going to do a review but I can’t get to work because it’s not safe to drive!

    Local BBB

    BBB of Northwest Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.