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            Business ProfileJoe Cool Home Services

            Air Conditioning Contractors
            BBB accredited business

            Contact Information

            7308 56th St N

            Pinellas Park, FL 33781-4207

            Get Directions
            Visit Website
            (727) 202-5872

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            Customer Reviews

            4.42/5

            Average of 67 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 8/2/2019

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company provides residential and commercial air conditioning, heating, and plumbing services to include new installation, repair, and scheduled maintenance.

            Products & Services

            air conditioning contractor, heating contractor, plumbing contractor, HVAC, air conditioning and heating repair, air conditioning and heating installation, air duct installation and repair, air purification, sewer cleaning, water heater installation and repair, water leak detection, plumbing fixtures, water softeners, water treatment equipment

            Business Details

            Location of This Business
            7308 56th St N, Pinellas Park, FL 33781-4207
            BBB File Opened:
            7/17/2002
            Years in Business:
            23
            Business Started:
            1/26/2001
            Date of New Ownership:
            9/20/2011
            Business Incorporated:
            9/20/2011
            Accredited Since:
            8/2/2019
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of I-CAC1818425 for this business, issued by Pinellas County Construction License Board

            These agencies may include:

            Pinellas County Construction License Board

            7887 Bryan Dairy Road Suite 133

            Largo FL 33777

            (727) 582-3100

            https://www.pcclb.com

            BBB records show a license number of CAC1817493 for this business, issued by Florida Department of Business & Professional Regulation

            These agencies may include:

            Florida Department of Business & Professional Regulation

            2601 Blairstone Rd

            Tallahassee FL 32399

            (850) 487-1395

            http://www.myfloridalicense.com/dbpr/

            BBB records show a license number of I-CAC1817493 for this business, issued by Pinellas County Construction License Board

            These agencies may include:

            Pinellas County Construction License Board

            7887 Bryan Dairy Road Suite 133

            Largo FL 33777

            (727) 582-3100

            https://www.pcclb.com

            BBB records show a license number of CAC1818425 for this business, issued by Florida Department of Business & Professional Regulation

            These agencies may include:

            Florida Department of Business & Professional Regulation

            2601 Blairstone Rd

            Tallahassee FL 32399

            (850) 487-1395

            http://www.myfloridalicense.com/dbpr/

            BBB records show a license number of CFC1430068 for this business, issued by Florida Department of Business & Professional Regulation

            These agencies may include:

            Florida Department of Business & Professional Regulation

            2601 Blairstone Rd

            Tallahassee FL 32399

            (850) 487-1395

            http://www.myfloridalicense.com/dbpr/

            BBB records show a license number of I-CFC1430068 for this business, issued by Pinellas County Construction License Board

            These agencies may include:

            Pinellas County Construction License Board

            7887 Bryan Dairy Road Suite 133

            Largo FL 33777

            (727) 582-3100

            https://www.pcclb.com

            BBB records show a license number of CAC1817493 for this business, issued by Pasco County Construction License Board

            These agencies may include:

            Pasco County Construction License Board

            7530 Little Rd

            New Port Richey FL 34654

            (727) 847-8009

            https://aca3.accela.com/PASCO/

            BBB records show a license number of CFC1430068 for this business, issued by Pasco County Construction License Board

            These agencies may include:

            Pasco County Construction License Board

            7530 Little Rd

            New Port Richey FL 34654

            (727) 847-8009

            https://aca3.accela.com/PASCO/

            Type of Entity:
            Corporation
            Alternate Business Name
            • Joe Cool Air Conditioning & Heating of the Suncoast, Inc.
            Business Management
            • Ms. Eileen Graham, President
            • Mr. Mike Willhite, General Manager
            Contact Information

            Customer Contact

            • Ms. Eileen Graham, President
            • Mr. Jason Abbott, Operations Manager
            • Mr. Mike Willhite, General Manager
            Additional Contact Information

            Fax Numbers

            • (727) 548-0686
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            13 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/09/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I contacted *********** to have them look at my system and they informed me I needed a 3.5 ton a/c unit. they gave a decent price for the unit and new duct work so we went with them. I signed everything electronically thinking I was getting a 3.5 ton unit. I never got to read the original contract due to their sales *** *************************** me thru to sign the electronic documents, after the install I had to request an invoice because the only paperwork they gave me was the permit for the work. The invoice shows they installed a 3 ton unit and now my home will not cool below 75 degrees when my thermostat is set for 70 and the ***resentatives at *********** told us that the new a/c units WILL NOT COOL A HOME MORE THAN 20 DEGREES BELOW THE OUTSIDE TEMP. They are refusing to fix the problem and have been nothing but rude and unprofessional. they have even tried to charge me for a service call to ***air a duct they didn't fully apply mastic to to seal it so I have cold air blowing into my attic. I've contacted other a/c companies and everyone of them said I need a 3.5 ton unit for my square footage and the thermal mapping they were able to look up. In all honesty I want them to remove their equipment and cancel my loan so I can get a system from a better and more honest company. Now my house stays at ***** degrees all day and most of the night until about 3 in the morning when it finally cools to the targeted temp, and my system will not turn off throughout the day except for maybe 10 min at a time before it kicks back on to try to cool my house down. I live in ******* close to ***** where it gets to 100+ degrees most of the year and my house is a proverbial sweat box. horrible company, worse employees. This business needs to have their license to install revoked. One of the companies I received information on about what size unit I need was ***************************** Air ********************************************* LLC ************. Their conclusion was I needed a 3.5 ton unit. *** COOL ARE SNAKES!!
            Read More
            Read 12 More Complaints

            Customer Reviews

            67 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Rhonda S

            08/23/2024

            HORRIBLE. We had them out for new duct work under our mobile home, Before them our place stayed at temp, 1 year old heat pump/AC. After the ductwork was installed, and many thousands of dollars later, we kept calling them out. We got their 12 month service call thing and the operator told us they had been out too many times. It was never fixed,EVER. We were broke, ran up our credit cards and couldn't continue trying to get it fixed, we had to live with it. This spring, it was 94 in here. I typed that right 9-4. We have been getting sick the entire year, many Urgent Care visits, and it now seems it was some type of mold we were inhaling. NOT ONE tech could do anything, but charge us more. We tried to get Service Manager out, but were told, by the operator, we couldn't. HORRIBLE business. DO NOT RECOMMEND
            Read 66 More Customer Reviews

            Local BBB

            BBB of West Florida

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