Business ProfileforMatter Brothers Furniture

Bought over a2200 leather chair , sent out 2 different chairs when bought finally agreed to take floor model Also bought warranty. On head rest there is an oval circle on head rest sticky, *** that comes out Is unreal ******** in body and we dont pay to clean your leather but ill put some stuff to clean Really well that did not last long Also said well took u long enough to contact us Well sorry but my life meant more fighting blood clots hospitals etc. He was rude negative person They send him out because He tries to turn it on customer so ********************** does Not have to replace the piece of furniture Mind you takes them at least 10 days to 2 weeks just to get call back, then come out , then make excuses Now keep doing that long enough your 1 year warranty is gone, I called again after this guy came out little bit later told them again imprint oval and sticky still there its like a sticker was on the chair and was taken off weird I know But yet its still there Now discolor in leather You can see the oval spot and now this. When i called back to Matter Brothers Via the warranty company i purchased said they dont take over yet its Matter Brothers responsibility still The lady at the store said Ill contact our People on this again Well guess what Its been at least 2 months Not Heard a Word Back Hard for me to get exact because again fighting my ***** so just takes me longer to keep up with this I Should Not have to continue to do this They are the taking advantage of my situation as well , since cant be on top of it 100% , worse company as far as helping you with products and there part of warranty So U Pay over 2200 just for chair plus tax and extra warranty , They take your money then Treat you with no respect at all. I will get this resolved at some point even if have to go to Small Claims Court , I have NO intention of paying that kind of money for a terrible chair and looks aweful , ************* Ever for Problems