ComplaintsforMasonry by Wm Rizzo, Inc.

• Initial Complaint

  12/21/2021

  Complaint Type:

  Billing Issues

  Status:

  Unresolved

  More info

  On August 8, 2021, I received an in-person quote by Masonry by WM Rizzo, owners William and Chastity R to excavate and pour a driveway extension, a shed pad, and a back patio (all concrete work). The quote was for $5,500. On August 9, 2021, I signed a contract with Masonry by WM Rizzo and paid $1000 deposit via Zelle to Chastity R on 8/10. On 8/14, they were supposed to excavate the area to prepare to pour the concrete but rescheduled to 8/16. The area was excavated on 8/16. On 8/18, I paid $1750 to Chastity for the remaining deposit. They were supposed to pour the concrete 8/20 but due to a scheduling mistake, it was re-scheduled to 8/27. The people showed up then left without pouring anything. I tried to get ahold of Chastity twice on 8/27 with no response. I text at 8/28 and no one responded to me. I tried again on 8/30 to contact someone with no response. On 9/7, it was explained to me the work truck was in a wreck on 8/27 so they couldn't pour the concrete. On 9/8, they poured the driveway but did not pour the shed pad or back patio since they were short the 2 yards of concrete they said it would take. On 9/9, I paid Chasity $2,000 via Zelle for the work completed so far. The balance was to be $750 upon completion of the shed pad and back patio. I couldn't get in contact with anyone again until 9/17. Chastity then told me that the rest would be poured on 9/20. No one showed up. On 9/29, I got ahold of William and he told me they would pour the rest of the concrete on 10/1. No one showed up. On 9/27, I received a Notice to Owner/Notice to Contractor via certified mail from Steve's Excavating and Paving INC that a lien would be filed against my property for work completed but not paid for: crushed concrete road base, crushed concrete pipe bedding, roll off services, trash disposal service fees and any other materials and or services requested. A copy of the lien notice was also sent to Masonry by WM Rizzo.

  Business response

  04/11/2022

  Business Response /* (1000, 5, 2021/12/24) */ Let's start by saying the balance of $750, was the money due to said company. This lady has come to my home banging on doors, being extremely loud and trying to intimidate by occasionally bring some unknown male. She has fabricated this saying she paid and got no work - to who knows who all - as she plastered untruth on social media sites. This has not only become harassment but defamation of character. She's decided that my personal information has something to do with her and again, social media. She knows NOTHING about the me personally- and the threating text received from her and the ridiculousness of her is simply appalling. Consumer Response /* (3000, 7, 2021/12/27) */ (The consumer indicated he/she DID NOT accept the response from the business.) I have a contract with Masonry by WM Rizzo. There are two breaches of contract. The first breach is that Masonry did not pay the subcontractor (Steve's Excavating and Paving) for excavating and disposal services performed for my driveway, shed pad, and back patio so Steve's placed a lien on my home, as allowed by Florida law. I paid $680.79 to Steve's so I can get a lien release to file with the court and get the lien lifted off of my property. I was never responsible for paying any subcontractors Rizzo used. Rizzo took my money for the work completed but didn't pay Steve's. As for the second breach, the rest of the work to be completed by Rizzo was to pour my shed pad and back patio for $750. It has been five months and I still have no concrete poured to complete the job. Business Response /* (4000, 9, 2022/01/05) */ Attached is the receipt for the invoice that was allegedly not paid. If ******* paid for the dumpster, that's on her - as it had been paid. Somehow it appears that the invoice was pretty much doubled, according to her. Why? I have no clue. But we paid. Not to mention a credit was to be issued from dumpster company due to the continued delays caused by the lack of holding true to drop off and retrieval times of their container. At the end of the day - "Steve's" or S******'s, as we know the company, has been paid well over the amount that was actually due to them. So, "breach #1 - not valid"- and "breach #2 - also not valid." The small area not poured, was never paid for. Consumer Response /* (4200, 12, 2022/01/06) */ (The consumer indicated he/she DID NOT accept the response from the business.) I was not supposed to pay fees to a subcontractor per my contract with Masonry by Rizzo. According to Eleni S****** with Steve's Excavating and Paving, Rizzo only made a $400 payment after numberous attempts to contact them and bills sent to Masonry by WM Rizzo. The rest of the balance was unpaid by Rizzo and Steve's Excavating & Paving (dba S****** & Sons ) placed a lien on my property. I only paid the $680.79 even though it was not my bill to paid in order to get the lien removed from my property. Eleni sent me the invoices in case I need them for court. The invoices indicate the original balance and the fees that accummulated due to the unpaid original balance. I attached them. As for Breach #2, the job in my yard has never been completed. I have not paid for the rest of the concrete that needs to be poured for my rear patio and shed pad because there is no concrete poured and my yard is still excavated after almost five months. The remaining work is quoted at $750 which is confirmed by the previously attached text message between Chastity R and I. Business Response /* (4000, 14, 2022/01/10) */ The invoice should not have been $1,080.49! There were 2 total containers not to even mention the credits that were due back in regards to the delivery as well as the pick up delays for said containers. With that being said - te continued threats should be directed elsewhere. Consumer Response /* (4200, 16, 2022/01/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) If Masonry by WM Rizzo has an issue with the bill by Steve's Excavating and Paving (dba S****** & Sons), they should have resolved it with Steve's after receiving each bill instead of letting the court fees, late fees and lien fees accumulate. Eleni S******, the account manager with Steve's, stated to me that most attempts to contact Masonry by WM Rizzo were not returned (phone calls and bills). Eleni finally received a partial payment of $400 from Chastity R and Chastity promised to call back the following week and pay the rest of the invoice. The rest of the invoice was never paid and I was forced to pay it after the lien was placed on my property for the unpaid balance. I had zero responsibility per contract to pay any subcontractor. It is Florida law that I am responsible for unpaid balances by subcontractors for work performed on my property. Masonry by WM Rizzo did not address the other breach of contract in their latest response and that was the shed pad area and rear patio area that were excavated five months ago but has never been poured, per our contract. I have paid Rizzo for all the completed work so far and there is no reason given why the work has never been completed.

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