Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

AutoNation Toyota Pinellas Park has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAutoNation Toyota Pinellas Park

    New Car Dealers

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    47 complaints closed in last 3 years

    22 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    8501 US Highway 19 N, Pinellas Park, FL 33781-1714
    BBB File Opened:
    2/11/1977
    Years in Business:
    52
    Business Started:
    6/1/1972
    Date of New Ownership:
    9/14/1999
    Business Incorporated:
    9/14/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of VF-1001524-1 for this business, issued by Department of Motor Vehicles-Tallahassee

    These agencies may include:

    Department of Motor Vehicles-Tallahassee

    2900 Apalachee Pkwy # B441

    Tallahassee FL 32399

    (850) 617-2000

    BBB records show a license number of MV43289 for this business, issued by Florida Department of Agriculture & Consumer Services

    These agencies may include:

    Florida Department of Agriculture & Consumer Services

    2005 Apalachee Pkwy

    Tallahassee FL 32399

    (800) 435-7352

    https://www.fdacs.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Sutherlin Imports, LLC
    • AutoNation Scion Pinellas Park
    Business Management
    • Chafik Amrani, General Manager
    • Mr. Matthew Gordan, Service Manager
    Contact Information

    Principal

    • Chafik Amrani, General Manager

    Customer Contact

    • Mr. David C. Bruder, Vice President
    • Chafik Amrani, General Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    47 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought a 2024 Toyota Tacoma the detailing **** scratched my right rear door they have had my truck over 3 weeks now with me getting multiple alerts of the doors being unlocked and windows being continually being opened saying for me to turn off app saying there must be a problem with the sensors leaving me without a loaner vehicle saying now they are waiting on a emblem with excuses of continually working on vehicle I have spent over ****** dollars on new vehicle's thru them and this is the customer service I get not exceptable
    Read More

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark B

    1 star

    06/18/2024

    Lacking Integrity. Autonation toyota Pinellas Park/salesman **** ****** and ***** ****** Buyer beware I recently purchased a 2024 Toyota Tundra from **** ****** at Autonation toyota Pinellas Park. While test driving this truck I asked *** ****** if there were any issues or problems with these trucks. He said "no". Fast forward 5 days later after paying for seat covers and Window tinting I found out that toyota is having problems with these specific engines and "debris " in them. *** ****** absolutely knew they were having issues he's been in sales with toyota for 22years how could he or the dealership not know and disclose this info. I ABSOLUTELY would NOT have purchased this truck. Now this truck only has 130 miles and is not having problems at the moment I get to drive it everyday and wonder about the reliability and dependability of my "new" truck. Overall I believe toyota will stand behind any possible issues, but are they going to be the ones standing by it on the side of the road waiting for a tow truck if it does. If this is OK behavior than Autonation and **** ****** are for you. If not well run. Sincerely **** * and my new truck with absolutely no resale value. Cause toyota knows it my take a crap. Below is the info regarding these trucks. ******************************************* ******************************************* *As of June 4, 2024, Toyota has recalled around 102,000 2024 Toyota Tundra trucks due to engine debris that could cause the engine to stall and lose power. Toyota is developing a remedy for the issue and plans to notify owners by late July 2024. In the meantime, if a hybrid Tundra has engine failure, the powertrain may still provide limited output, and the vehicle will display visual and audio warnings."

    Local BBB

    BBB of West Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.