ComplaintsforCentury Lakehouse
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Complaint Details
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Initial Complaint
08/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This complaint is regarding the condition of Century Lakehouse in Plant City, FL. I cosign a rental unit for my son who lives there. The apartments have a bug infestation on the outside walkways/halls leading to the apartments, to the point that they are all over the floor and walls and people have to run in order to avoid them. This is a sanitary issue. I have videos to send if needed. The building I am referring to is building ****. Management is not taking care of the situation, in fact, management puts zero effort in the outside appearance and cleanliness of the buildings and has been unresponsive to calls regarding this. These are overpriced apartments and the most expensive in the area, should not be in this condition and renters should not be in this uncomfortable situation. The apartments are far from luxury and the premises are in subpar condition. Management needs to fix this bug infestation as soon as possible since this affects the well being of their residents. Thanks for your assistance.Business response
09/21/2022
Hello,
I am the Area Director of Century Lakehouse, previously the Manager. I never received an email to respond or dispute.
I have no idea who ************************* is. If you could contact me at my email: ***********************************************.
Thank you!
*********************;
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.