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ComplaintsforDominos Pizza
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/19/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The last 2 times that i ordered from Dominos pizza the driver stole money from me by adding additional tips that i did not authorize. when I ordered on Domino's online, it gives you the option to add a tip immediately so I did that and it send me a receipt providing me with the amount of the food the delivery fee, the taxes plus the tip that I had added at the time of the order, but when the transaction completed it completed for even more, which means the driver added even more of a tip on top of the tip that I already added. When I submitted the order online, I reported this to the management and they said they will talk to the driver and I'm saying this is theft and fraud and all you're going to do is talk to the driver. I didn't get my money back and they have done nothing about it. I want to know how I can move forward if I should call the police for the theft of my money because I have the receipts from what I should've been charged, and I have the transactions from my bank of what I was charged the management at the store, even verified that the driver stole the money. Attached you will see that the transaction completed and the receipt amount is different
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.