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ComplaintsforJohnny’s Restoration
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Complaint Details
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Initial Complaint
01/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
-January 3, 2023 -$265.00 -Quoted and paid for removal of ***** from a medium sized deck and removal of small amount of patio stones. -****** started his trailer is full and would have to come back the next day to finish job. He never returned then when I contacted today he stated he would have to charge me extra additional fee to return and finish the job. This is not the first time he was paid for a job and never returned to finish it. He started today that he has to pay for gas and dump fees everyone he does a job. He does not calculate these fees into his job model when he gives a quote. -I contacted him today sighting my displeasure at him not returning to finish the job once again and wanting to upcharge me from his original quote that I paid for and he replied with a barrage of negative and personal texts. Not a very professional way to handle an issue.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.