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Find a Location

Medical Air Services Association of Florida, Inc. has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Medical Air Services Association of Florida, Inc.

      1250 S Pine Island Rd Ste 500 Plantation, FL 33324-4419

      BBB Accredited Business
    • Medical Air Services Association of Florida, Inc.

      Southlake, TX 76092-6260

    • Medical Air Services Association of Florida, Inc.

      1250 W Southlake Blvd Southlake, TX 76092-6013

    Business ProfileforMedical Air Services Association of Florida, Inc.

    Air Ambulance Service
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.64/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/14/2022

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Medical Air Services Association of Florida, Inc. is a division of MASA Global, the premiere medical transportation solutions provider in the world.

    Business Details

    This is a multi-location business.

    Find a Location

    Medical Air Services Association of Florida, Inc. has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Medical Air Services Association of Florida, Inc.

        1250 S Pine Island Rd Ste 500 Plantation, FL 33324-4419

        BBB Accredited Business
      • Medical Air Services Association of Florida, Inc.

        Southlake, TX 76092-6260

      • Medical Air Services Association of Florida, Inc.

        1250 W Southlake Blvd Southlake, TX 76092-6013

      Headquarters
      1250 S Pine Island Rd Ste 500, Plantation, FL 33324-4419
      BBB File Opened:
      11/21/2018
      Years in Business:
      32
      Business Started:
      7/2/1992
      Business Started Locally:
      7/2/1992
      Business Incorporated:
      6/12/1991
      Accredited Since:
      4/14/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 67007 for this business, issued by Florida Office of Insurance Regulation

      These agencies may include:

      Florida Office of Insurance Regulation

      200 East Gaines Street

      Tallahassee FL 32399

      (850) 413-3140

      https://www.floir.com

      Type of Entity:
      Corporation
      Alternate Business Name
      • MASA MTS of Florida
      Business Management
      • Mr. Carr Moody, CFO
      • Mr. Dario Passadore, Director of Marketing & Communications
      • Mr. David Harris, CEO
      • Fran Keane-Foster, Compliance Director
      Contact Information

      Principal

      • Mr. Carr Moody, CFO

      Customer Contact

      • Mr. Carr Moody, CFO
      • Mr. Dario Passadore, Director of Marketing & Communications
      • Fran Keane-Foster, Compliance Director
      Additional Contact Information

      Phone Numbers

      Website Addresses

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/19/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      We signed up for a policy with this company on 12/28/23 after a seminar. We put a $1020 charge on our card after being told we had 30 days to cancel for a full refund. We investigated further with the BBB and decided to cancel. Despite acknowledging the cancellation they continue to try to get payment from out credit card company and the dispute is listed as open. You have many similar complaints on your site.
      Read More

      Customer Reviews

      11 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Vernadine S

      1 star

      06/13/2024

      Registered me for a seminar an I appeared and paid for Lunch that they were suppose to pay for it and no one called to tell me it was changed to another place.After the manager called an I called no one would answer the phone. I t cost me $25. I would like my money back. They put no show by my name when I was never told the place was changed

      Medical Air Services Association of Florida, Inc. Response

      06/18/2024

      Our member services department will be reaching out to you with a gift card to apologize for this inconvenience.  We hope you would try to attend one of our seminars again soon.  

      Local BBB

      BBB Serving Southeast Florida & the Caribbean

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