Business ProfileforDentalPlans.com, Inc.

Hello ********,

I appreciate your feedback and would be more that happy to assist you. Based on the information you've provided, it seems lyou are experiencing difficulties in finding a dentist who participates in the plan. When dealing with situations like this, it is crucial to communicate effectively with both the DentalPlans Consumer Relations Team  and the dental offices you contact. It's positive that you have already reached out to multiple dentists but  asking for confirmation of participation directly from the office manager is a good step in ensuring clarity . This is not the only plan offered in your area and you have the option to switch plans at no additional cost to you. We can also find you a dentist that is accepting your plan.  Please call in and allow  us an opportunity to address your concerns and assist you. If you still feel that you would like to cancel we can honor a prorated refund to you.

 I have included our refund policy for your review 

REFUNF POLICY:

We offer a 30-day money-back guarantee, less the $20 processing fee, on all dental savings plans purchased from DentalPlans.com.

Please call ************** to speak with our customer service department to discontinue your plan within the first 30 days of purchase.

After 30 days of initial purchase, the DentalPlans.com Refund Policy is as follows: A member is eligible to receive a pro-rated refund only if DentalPlans.com cancels their membership with one of its networks for any reasonor if the fee schedule of the plan you have selected is not honored by at least one participating general dentistry provider in your vicinity. If your plan auto-renews: Within the first 60 days of the auto-renewal date, we offer a full refund of the plan price, less the $20 processing fee. Call ************** to speak with our customer service department for more information. After 60 days from the automatic renewal, the above refund policy applies. If you do not want your plan to renew automatically, you must set your account to Do Not Renew.

Members can switch to another plan at any time during their membership. Contact our customer service department at ************** for assistance.

Processing Fee: The processing fee is for the standard upkeep & administration of the members area and sending your plan information in the mail.

State Exceptions

********: Members who cancel a membership within the first ************************************************* the plan will receive a full refund, including the $20 processing fee.
********: Processing fee is not applicable for plans sold to state residents.
**************: Member shall receive a full refund of membership fees, excluding processing fee (if any), if the member cancels within the first 30 days after receipt of membership materials.
*********: Members who have a plan that includes prescription discounts and who cancel their membership within the first 30 days after the effective date of enrollment will receive a full refund, including the $20 processing fee.
To ensure that a cancellation request is processed, a member must speak with our customer service department by calling the number on their Membership ID Card.

Thanks for contacting DentalPlans regarding this matter.

Consumer Relations Team

www.dentalplans.com