Business ProfileforNationsBenefits, LLC

I agree with Les L review: IF THERE WAS A NEGATIVE 10 THAT'S WHAT THIS COMPANY WILL GET from me. In all the orders I've placed, canned goods are dented, items are not the brands they have on their website catalog, they are generic and brands I haven't heard of, prices are ridiculously high, and to top it all, I had to pay taxes: the choice was pay the taxes or eliminate articles from the cart which defeats the purpose of using the authorized allowance, and that money is not rolled over. I tried to place my order on line but my ID # kept on been rejected, although I called AETNA and my number is correct and active, but nobody knows what or how to fix the problem. I ended up placing my order over the phone on June 30th and received it today. When I began checking it, only 1, out of 22 articles, was what's illustrated in the catalog. Several of the cans are dented; I ordered GOYA CRACKERS and received Saltines from a brand I've never heard of (which I can't use because I've been diagnosed with Chronic Kidney Disease). I ordered a pack of 10 GUM (Brand illustrated in the catalog) interdental brushes, and received a pack of 6 generic interdental brushes. The same goes for the rest of the articles. There is an allowance to buy "Healthy Foods" and these are the choices: canned soups, ramen noodles soup, generic cooking oil, so on and so forth. I haven't tried to use the card on a store and won't even try cause, as I read in the reviews, is the same situation, if not worst. Beside living on a fixed income and having to count every single *****, we have to be submitted to this blatant money scam. I don't understand why AETNA had to change to this company (they were contracting with CVS), but this has been for the worse, at least for we that have no other choice but to use the service. And, as I saw in the reviews, this is nothing new, complaints have been filed and go unresolved, and the company is still in business. IS THERE AN AGENCY THAT CAN TAKE CHARGE AND INVESTIGATE?