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Find a Location

GhostBed has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • GhostBed

      7143 W Broward Blvd Plantation, FL 33317-2215

    Business ProfileforGhostBed

    Mattresses

    At-a-glance

    Customer Reviews

    1.16/5stars

    Average of 93 Customer Reviews

    Customer Complaints

    277 complaints closed in last 3 years

    56 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7143 W Broward Blvd, Plantation, FL 33317-2215
    BBB File Opened:
    6/4/2020
    Years in Business:
    16
    Business Started:
    4/2/2008
    Business Incorporated:
    5/29/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Nature's Sleep Brazil LLC
    • Nature's Sleep
    Business Management
    • Mr. Dennis Manning, Manager
    • Ms. Jamie Wink, Manager
    • Mr. Marc Werner, Manager
    Contact Information

    Principal

    • Ms. Donna Werner, Manager

    Customer Contact

    • Mr. Dennis Manning, Manager
    • Ms. Jamie Wink, Manager
    • Ms. Donna Werner, Manager
    • Mr. Marc Werner, Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    277 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/01/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    My wife and I are in the market for a new bed. I found ghosted online. They were running a 50% off deal on bundles (matress and all in one foundation), so I had a king size bundle deal in my cart. I received a call from one of their "sleep experts" who I spoke with for quite some time, and was talked in to upgrading the mattress to the *************************** legend. They told me that they would change my order and email it to me to purchase. When the mattress arrived, there is no foundation included, they sold me a all in one foundation warranty but did not include the all in one foundation. I reached out and explained the issue that there was a mistake and I wanted the all in one foundation and was told I could purchase one that they have fast shipping. I only bought the mattress because I was under the impression it was a bundle deal. Would not have bought other wise. They have been dishonest about the whole deal and will not work with me on a resolution, been a major inconvenience for my 7 month pregnant while and I. Any help is much appreciated.
    Read More

    Customer Reviews

    93 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jennifer H

    1 star

    07/11/2024

    Horrible Company! I made a mistake in my order and immediately tried to cancel. When I finally received a response I was told b/c of the fast processing and shipping I was unable to. I spent $1400 I found the same exact mattress at ********** for $1049. Its 5 days later and my order still shows unshipped so why could it not be cancelled? This company is shady and definitely not for great customer service. Save yourself the trouble and go with another mattress company.

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