41 Customer Reviews
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Review from Elisabeth S
1 star07/25/2024
STEER CLEAR of this supposed "company" Tarifasodeal -complete scam! I purchased (or at least I thought I did) a round-trip ticket to ****** by selecting the flight I wanted, inputting my credit card # & then clicking submit. The first thing that tipped me off was that there was no verification of any kind. It simply flashed a message that my booking was in a "confirmation process." This went on for a couple of hours, and then I received a call that was marked spam, where the woman told me that I did *not* in fact have a seat, and that she could not guarantee me one unless I upgraded by paying more --anywhere from $300-$400. When I told her I wanted the ticket that I paid for, she said she could send me an email confirmation for that, but that I would need to wait until two days before my departure which is still weeks away. She also said that not only was I not allowed to have a suitcase and/or even just a carry-on, but I couldn't even bring my purse during my 5-day stay in ******, unless I wanted to purchase an additional ticket, just for my purse. She became extremely insulting & aggressive, then told me that I could not cancel my flight. None of what she said was noted during any of the booking process.When I hung up, I researched the company & found the following: Tarifasodeal is an online travel agency that offers booking services for flights, vacation activities, and tours. While the company promotes an easy booking process and good customer service, it has received numerous complaints and negative reviews from customers. Common issues reported include hidden costs, aggressive tactics, inconsistent ticket confirmations, and poor customer service. Customers have experienced unexpected charges, changes to their bookings without proper notification, and difficulty in getting refunds or resolving issues. Some have even described the company's practices as deceptive and fraudulent, suggesting it may be a scam (Better Business Bureau) (LegitDiv) (Scamadviser). 0/5Review from Dora L
1 star07/23/2024
DO NOT USE THIS COMPANY!!!!!! THIRD WORD CS VERY POOR!!!!THIS A SCAM!!!!!! Oh Lord!!! Be very careful with this BS company. In the small book writing It says. that tickets are standby. and then they reach out to you and tell you that the ticket. are stand by. Are you aware of that? You could be taken off of the flight. and then they give you this other alternate opportunity to get the same ticket at double the price. So it's a bunch of BS I would never, ever, ever recommend this. One star is actually 1 star is to Fn much. STAY AWAY from this companyReview from Manju K
1 star07/21/2024
Flight tickets were booked using this online travel agency tarifasodeal.com for flights from *******, Az to *****, ***** on 7/20/2024. We received multiple confirmation emails from the above mentioned travel agent. We paid Total Price: $2191.84. Went to the airport, The airline staff at airport was unable to find an active air ticket. Stated that the ticket has been cancelled and the amount is refunded. I did not received any email communication from tarifasodeal.com s regarding this matter. No refund issued either. When I tried to contact them, they are putting the blame on the airlines. No clue about what happened, why there was no communication regarding this matter or when the refund will be provided. These fraudulent agencies should be shut down. **************** was very poor, no supervisor or manager to resolve the issue. No feasible solution was given. He said that he is going to contact the airlines and call me back in 30 min, no response for almost 3hrs. When I tried to call their number, it just gives me an engaged tone. Authorities need to look into such fraudulent agencies and need to shut them down.
Tarifasodeal Response
07/23/2024
Dear Customer,
We appreciate you taking out time from your busy schedule to write to us and express your grievances for the possible less than satisfactory experience you had with us
However, as per the airline the entire amount has already been refunded to you. You are requested to contact your bank and re-confirm.For any further clarification and assistance, please send us an email at *******************************
Furthermore, we will review your complaint and try to prevent issues of such magnitude in subsequent times.
We truly apologise for the inconvenience you have faced.
Thank you for your patience and assure to assist you better in future.
Sincerely,
Tarifasodeal TeamReview from Stephanie E
1 star07/17/2024
DO NOT USE THIS COMPANY! I thought they were a legit company because I found them off of Kayak and I was wrong. They are a scam. I do not know if I even have plane tickets for my upcoming trip because of this company. I feel dumb that I didn't research the company before I trusted them so I hope to save someone else the same grief. I supposedly have 3 tickets on United through this company but as I stated, I don't know if I really do. I purchased the tickets and then was immediately called by the company to tell me that I may not take my purse on the fight with me because of the "special price" I got. ABSURD! When I told the person I would call United myself, they gave me grief and suckered me in only to find out that they all of a sudden found a CHEAPER flight, one that I COULD take my purse and a small carry on with. ABSURD! Now they are calling me multiple times a day to get my bank to clear a fee they are charging...so that I can carry on my purse and small carry on item. I am asking for a refund for what I have paid and have alerted Kayak about this company and hope to have them closed down. Stay away from Tarifasodeal!Review from Mirwais S
1 star07/15/2024
This agency is dealing with customers in very nasty and fraudulent ways, i reserved 4 tickets on its website around July 7 2024 and paid by credit card the whole amount for my upcoming family trip from ***** ******** to ******** on July 22 , 2024 , i received confirmation ***************** and its confirmation reference number with 4 names and delta airlines flight number, then one of their unfriendly guys called me and said everything is OK your payment is accepted for 4 tickets but you cant take even medication on flight, I said wow are we free people or prisoners with such unethical strict rules? that even medication is not allowed for us and it considered as carry on, then i waited but didnt receive airline confirmation number and called them and requested delta airlines flight confirmation number one of their representatives told me in very unprofessional and rude way that the reason you didnt get confirmation number yet is that we have confirmed 2 tickets in the price you already paid online but for the rest 2 persons you have to pay more around $550 more to confirm it, when i paid online for 4 persons i didnt receive any error message or there is was nothing posted with tickets the nonsense they are telling me now that this payment is for 2 tickets and you have to pay the rest later but i paid for 4 tickets and received confirmation email with all 4 name in it , i am requesting its higher authority to resolve this matter and send me delta airlines confirmation number and allow us all 4 persons to travel in same amount i already paid i am not paying anything more , if not i am going to escalate it further and such things would badly damage their reputation, credibility and businessReview from Julia T.
1 star07/14/2024
This company misleading customer buying a non refundable ticket without having regulation or restriction written anywhere for customer to read or review before they buy the ticket. Once the customer buy the ticket. The company make a phone call and tell the customer the regulations and restrictions about the ticket that customer buy. By that time its was too late to back out cause customer already brought the non refundable ticket. The customer will lost the money if they dont want to upgrade the ticket for more costs. they said the ticket that customer brought for cheap ticket it is not guarantee that the customer will get that flight and no kind of baggage allowed. This is a scam and that why Im reported to BBB to look into this matter.Tarifasodeal Response
07/16/2024
Dear Customer,
We appreciate you taking out time to write to us and express your grievances on how we missed to live up to your expectation with our service.
We regret for the inconvenience caused to you.
We request you to reach us at ******************************* with the complete details of your reservation and after the investigation, if it is our fault we shall take necessary action to restore your faith in us. Furthermore, we will review your complaints and try to to prevent issues of such magnitude in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers, hope to hear from you soon.
Thank you for choosing Tarifasodeal.
Sincerely,Tarifasodeal Team
Review from Tanjore B
1 star07/13/2024
very poor customer service..first this company charged 134 dollars & now asking to pay 140 more the price of ticket..airline direct cost $216/-..i don’t earn much…need help..Tarifasodeal Response
07/16/2024
Dear Customer,
We appreciate you taking time from your busy schedule for this precious review.
Though, we try our best to provide the best deal available in the market, but in rare cases, a discounted deal *** get sold out before it gets confirmed for you.
As per your discussion with our representative, your reservation is cancelled without any charges. As per our policy, we do not charge anything to customer without a prior approval from the customer.
However, your feedback will be taken seriously as it will definitely help us measure our services and bring out the much-needed improvement.
We also apologise for the inconvenience you *** have faced.
Your business is very important to us and we hope to serve you better with your travel needs in the future.
Thank you,
Tarifasodeal TeamReview from Breno M
1 star07/09/2024
This company let us to believe that we would be flying with Southwest. Then, they called us saying that we didn't have luggage rights. They then proceeded to change our flights from southwest to Spirit and frontier airlines.Which we did not want to fly with. We asked them to refund us since they are the ones that switched the airlines on us. They refused.We had already paid for the Southwest tickets when they pulled this shenanigan.The employee names are *** and ******** ( male).*** also charged us even more money for carry on and a checked bag.I do not recommend this company.They operate it out of an apartment.BBB ***** remove them from your list.Tarifasodeal Response
07/09/2024
Dear ***************,
We appreciate you taking out time from your busy schedule to write for us and express your grievances for the possible less than satisfactory experience you had with us.
However, based on your feedback, we will review your complaint and try to prevent issues of such magnitude in subsequent times.
Our **************** team tried calling you but found you on voice mail (full)
We request you to either attend our call or send us an alternate number where we can connect you also suggest the best time to talk to you.
We truly apologise for the inconvenience you have faced.
Thank you for your patience and assure to assist you better in future.Sincerely,
Tarifasodeal
Review from quin f
1 star07/05/2024
Worst experience i've had with a flight booking company. They promised me 2 seats right next to eachother for me and my wife. They even forced me to "upgrade" to ensure we got proper seat selection. When the time came to confirm seat selection, they blew me off every time I called. They would say "sir if we promised to upgraded seats with seat selection then we will honor it." they never honored it, no one ever called me back after i was told easily 6 times i'd get a call back. Im so angry with this company. NEVER USE THIS COMPANY, RUN.Tarifasodeal Response
07/06/2024
Dear Customer,
We appreciate you taking time from your busy schedule for this precious review.
Your feedback will be taken seriously as it will definitely help us measure our services and bring out the much needed improvement.Our team is striving hard to fix this and ensure to resolve at the earliest.We also apologise for the inconvenience you may have faced.
Your business is very important to us and we hope to serve you better with your travel needs in the future.
Sincerely,
Tarifasodeal Team
Review from Joshua S
1 star07/04/2024
They told me one price raised it higher that the regular airlines. Then canceled my flight ? Or it wasnt able to be used when we went to ticket counter. Called them 5 times to be left on hold over 30 minutes each time w no resolve. This company is a ****.Tarifasodeal Response
07/05/2024
Dear Customer,
We appreciate you taking out time to write to us and express your grievances on how we missed to live up to your expectation with our service.
We regret for the inconvenience caused to you.
We request you to reach us at ******************************* with the complete details of your reservation and after the investigation, if it is our fault we shall take necessary action to restore your faith in us. Furthermore, we will review your complaints and try to to prevent issues of such magnitude in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers, hope to hear from you soon.Thank you for choosing Tarifasodeal.
Sincerely,
Tarifasodeal Team
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