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Find a Location

Bombshell Imports, LLC has 1 locations, listed below.

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    Business ProfileforBombshell Imports, LLC

    Beauty Supplies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2700 W Atlantic Blvd STE 247, Pompano Beach, FL 33069-5722
    BBB File Opened:
    2/3/2020
    Years in Business:
    8
    Business Started:
    4/20/2016
    Business Incorporated:
    4/20/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Lisa Jones, Manager
    Contact Information

    Principal

    • Ms. Lisa Jones, Manager

    Customer Contact

    • Ms. Lisa Jones, Manager
    • Ms. Lakenya Bartley, Managing Member
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/12/2022

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    I placed an order with Bombshell Imports LLC on 12/31/21 for a wig. On 1/25/22 I contacted the seller informing them that Ive yet to receive the wig or any updates on the purchase, the seller was unaware of this. However stated the warehouse is closed for Chinese New Year and will reopen on 2/7/22 which when shell ship out the item. Seller reached out on 2/8/22 and stated Ive resumed shipping and will be shipping your wig I reached out to the seller again on/or around 2/13/22 informing that I still dont have a wig or any shipping information and my birthday is 3/5 and I intended to wear the wig then. Seller offered a refund saying the wig is no longer in stock. I asked the seller If she had a similar wig within the same price range that she can just switch out. Seller told me shell check the warehouse on 2/17/22 I hadnt heard from the seller in which this moment I just informed the seller Ill take a refund. Seller told me the refund will be processed according to seller and website a refund takes **** days Ive yet to receive my refund and no communication from the seller. Ive made several attempts to reach out the seller via website and email/text and social media.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ciara K

    1 star

    10/12/2021

    I ordered my hair in June! I wrote this girl at least 12 times regarding my refund for hair I never received. She gave me the run around sooo many times! She even lied and asked for my address to have the money dropped off. She never dropped my money off and then changed her number and took the page down!! Please do NOT TRUST them when providing you with the products or even your refund back!!

    Bombshell Imports, LLC Response

    10/27/2021

    There wasn't any number change the business line was not working via i message at the time , the page was deleted from instagram & is now back active & a post was made informing everyone . I do apologize for any
    inconvenience.

    Customer Response

    11/29/2021

    And here we are 11/29/21...still no refund!!! I have sent emails like y'all asked and text message!!! Please just send my funds back for my order which is #2615!!! Y'all taking people money and think that's okay! But when someone doesn't send the money right away for their order y'all come at them hostile. I just want my money.

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