Business ProfileforClosets By Design South Florida

Arrived at 5pm for a full day's job. The 2 men crew was only 1 man, and after the fact, I found out he was not as knowledgeable and professional as he was supposed to be. Eventhough very nice. The job was finished at 12:15AM.I did not sign his paperwork, since we were not happy but that did not stop them from charging my card without even giving me a call to ask what went wrong.Measurments were so wrong, 1 of the closets litterly pushed the wall so that the room's door won't close. From another closet, we had to remove the sliding door so we could actually use the drawers!The "fillers" are not filling anything, they are ugly, long, bulky covers for the space between the closet and the wall, another mistake in measuring if you ask me. The total job quality is not good, the materials are cheap, some of the shelves are chipped, dirty and even too short and wiggly. The cocking is apparent and is on top of the shelves where it shouldn't be.The sales person will never tell you that you are not getting a back board to cover the holes and damages from removing your old closet or shelving unit. He will forget to mention it because "you were looking for something cheaper and the back board is very expensive...". He will also not recommend the correct shelves depth for the same reason. He will let you sign the contract and then find out for yourself that the 12" shelves are not deep enough for you and that whole those holes and damages on the wall that are now apparent were your responsibility to fix. But now it is too late because you already have the closets installed and fixing the wall correctly is nearly impossible. The shelves are already made for you in that depth that "you chose", eventhough the professional that was supposed to advise you on what is best, or what is correct didn't because his only goal was get you to sign the contract. No matter that what you purchased is a very low quality, ugly and not exactly what you wanted, needed or expected!