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ComplaintsforMaster Designs by Nick LLC
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Complaint Details
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Initial Complaint
06/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hired ********************* owner of Master designs by Nick, LLC to do renovations, he told us that he was licensed and insured we have since learned he is not (from one of his workers) we paid him $64,000.00 thus far and we have probably $25,000.00 in repairs to be done--ie. walls that were painted he spackles over; guess bath needs to be completed he removed vanity and toilet in April and has not replaced plus electrical is not complete; laundry he spackles the painted walls and old kitchen cabinets I asked to be used in laundry and garage--instead he threw them away; in half bath which he wasn't to touch he pulled out toilet and sink and put them on curb for garbage pickup a day earlier. I received a call from HOA gave his number they called him and he brought them back into garage; threw out house high hats and smoke alarms that were to be put back and was not--he threw the smoke alarms away; he removed 7 window blinds and patio door blinds threw them on patio as garbage. the house was very vulnerable with all windows treatments thrown out which wasnt even discussed. ; every room in the house the work needs to be corrected., the two estimates were so different and no real contract. He ordered cabinets for the kitchen brought them to the house assembled them piled up the boxes and then took cabinets out of house. left taking the key to the front door and denying he took it, 3 days later texted do I want the key. he said he'll return cabinets and granite slabs, now he says he can't because there is a 30% restocking fee then h texted me that he will charge me $200 a day storage . I have received numerous calls and texts from him harassing and bullying me. he says the workers are his crew they wear his shirts . we don't know if he has proper insurance coverage Since we left Mid May nothing was done but he was here almost daily,admitted to not doing any work and gave no reason for not doing work but ran up a 400 electric **** for me.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.