Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Sublime Pools, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSublime Pools, LLC

    Pool Maintenance

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    POOL CLEANING & SERVICE ‍

    Products & Services

    Clean & Maintain Swimming Pools

    Business Details

    Location of This Business
    Serving Broward and Palm Beach County, Pompano Beach, FL 33064-6653
    BBB File Opened:
    2/26/2020
    Years in Business:
    5
    Business Started:
    1/31/2019
    Business Incorporated:
    1/31/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. David Lopes, Managing Owner
    Contact Information

    Principal

    • Mr. David Lopes, Managing Owner

    Customer Contact

    • Mr. David Lopes, Managing Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    **** from Sublime pools has been servicing my pool for 12+ months. I have been paying him to come weekly and often times he didn't show up weekly and stretch to every 2 weeks. The reason I know is I have timestamp cameras in my pool area. In addition **** was having issues trying to get my salt water levels correct and was successful and often times I had algae in my pool. **** claims he was unable to open my piping to my salt water cell and the only way to look at it would be to pay $150 to re-pipe. Desperate to try and get my pool in order I accepted the agreement at $150 but promptly after trying to do the job he told me he gave me the incorrect estimate so I had to pay $180 and his subcontractor did 1/2 job and he had to come back on more then one occasion to do complete the job. When the job was complete I paid **** $180 which was $30 more than what we agreed. But he promised to get salt in order. **** all of a sudden after taking my $180 abruptly stop coming to server my pool. While traveling for work I attempted to cal, text and email 30+ times but he ignored. My pool then went into a total algae state 100% green and unswimable. I checked with 4 other pool technicians and each one said they could open the pipe without repiping. It is obvious that **** requested a service with a promise $180 and after getting his money he quit coming. I am asking for $120 for shock treatment because my pool turned green plus $180 for a job that didn't need to be completed and **** did not deliver on his promise to fix the issue. Instead he took the money and didn't come back, a pure example of trying to steal money from a home owner. His behavior is 100% is unprofessional and should not be allowed to get away with his shameful actions.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Southeast Florida & the Caribbean

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.