Business ProfileforACP Home Armour LLC

I went through the **** Loan process for a new roof. A salesperson for ******************** came to my home and we completed the necessary paperwork for approval. I was subsequently approved for the entire project, cost $89000.00 Once we were approved and documents signed it took nearly 6 months to complete the roof. The materials were made right on my front lawn, shortly after the old roof was demolished and new wood put down where damage was too extensive to re-roof. The project completed in December of 2022.In April of 2023 we had a hard rain fall and the roof started to leak. I contacted both ******************** and ACP Home Armor directly. They came out after much back and forth and reported that it was not the roof it was the condition of the exterior of the house. I paid to have the whole house stucco, asked them to work with the contractor so the flashing can be done correctly. They agreed and never returned. Stucco is completed. I contact ******************** again for assistance in making sure everything is done properly. I spoke with *** at *** HI and he assured me someone would come out and fix everything. They came out and quoted me for more windows, and repaired nothing in regard to the roof. Another hard rain fell on November 2023 and my roof continues to leak. I have attempted to reach out again and have received no call back or correspondence. I need help. I am responsible for an exorbitant amount of money for a project that does not meet the cost.