Business ProfileforMarciano Auto Group Inc.

I inquired about a vehicle from Marciano Auto Group on November 29, 2023. After being told that walk in customers are more important than online ones, I received the car the end of December when the finance company was closed for the holidays. I had been approved previously and was encouraged to lie to the finance company that I had the vehicle in hand when I didn't. The Vin number was wrong and we had to redo the paperwork; however, their office was closed for the holidays. The car was delivered to me end of December since I waited so long to get approved. They added a service warranty to the contract we signed on 1-4-2024 after we had received the car. When it arrived, the delivery person could not get the car started and tried to use a jump starter to no avail. the three of us had to push the vehicle off the street and into the driveway. It was out of gas and the delivery person stated that they were told this when they picked up the car. It had a dead battery, two tires were low (17 & 25 psi) and it smelled of gasoline even though the gas tank was empty. It did not start and my son had to run to the gas station with a can to get a couple gallons of gas to put into the vehicle. Then we had to jump the battery to get it to start. It started but ran rough smelled of burning oil and gas. There was a warning light about low windshield washer fluid we put a gallon into the vehicle and the next day had the same warning. It all drained out. Fast forward to this past weekend. My son took the car to work and it would not start to come home. Tried to have a co-worker jump it to no avail. Had to leave it. Got it towed to Elite Auto Repair at *****************. Rec'd a phone call last night and had to replace battery, starter to get it to work only to find out the there is a massive oil leak, and the fuel pump are leaking. It is ******* in repairs and that doesn't include struts, bald tires and brakes. They can be reached at ************ ask for ********.