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Find a Location

Coastal Energy Water & Air has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCoastal Energy Water & Air

    Water Softener Supplies
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.63/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/29/2012

    Years in Business: 41

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Coastal Energy Water Specializes in drinking water and water treatment products and services.

    Products & Services

    Water and air treatment equipment service and supplies.

    Business Details

    Headquarters
    1394 NE 48th St, Pompano Beach, FL 33064-4903
    BBB File Opened:
    5/28/1998
    Years in Business:
    41
    Business Started:
    1/1/1983
    Business Incorporated:
    1/18/1983
    Accredited Since:
    5/29/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Rainsoft of Pompano
    • Broward Water Consultants, Inc.
    • Bwc Inc.
    • Cewa
    Hours of Operation

    Primary

    M:
    7:30 AM - 7:30 PM
    T:
    7:30 AM - 7:30 PM
    W:
    7:30 AM - 7:30 PM
    Th:
    7:30 AM - 7:30 AM
    F:
    7:30 AM - 7:30 PM
    Sa:
    7:30 AM - 12:30 PM
    Su:
    Closed
    Business Management
    • Ms. Danielle kohn, Customer service
    Contact Information

    Customer Contact

    • Ms. Danielle kohn, Customer service
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/13/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I live in a house with well water and had the same well water filtration system for many years. Never had yellow water neither smelly water, i didnt have any need to change my current system but mu kids sometimes drink the water out of the faucets so i wanted to upgrade to something better.They promised healthy drinking water out of any hose or faucet in my house.Well since the day they installed it- jan 30, ive had many problems.Beaten equipment-which they changed after i complained, Yellow smelly water which they blamed for incorrect settings. 2 weeks later it happened again, they sent tech again and he told me the water will never be same quality for drinking as my water osmosis system.With a big sadness in my heart for the lie i was fearing is true i accepted the reality and just wanted my water to be clear again without any smell. But what was supposed to be fixed and not to happen again happened again. For a week my water smelled like rotten egg and water started to be very muddy and yellow. I really dont know what their systems do but i have seen my water directly from well many times as i have a hose connected to it and it has never been smelly neither yellow or muddy. My both small children got sick from drinking the water and vomited and had diarrea for over a week. Same for my mother who was visiting.Since the first time i had concern about the water i wanted to return the equipment and they told me they never do returns, after my children got sick they still didnt want to refund and pick up equipment. I have read since then so many BBB complaints, and bad experiences and even law suits filed against this company. All i want is the equipment to be picked up so i can switch back to my old equipment which NEVER failed
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris & LaVonna R

    5 stars

    06/19/2024

    RainSoft came by and did a presentation on our water and the presentation was very informative. After a great deal we decided to go with them. Despite the rain the installer still came and put in the equipment and Our water is so soft now. **** came by to go over everything and explain the equipment. He was also very helpful in answering our questions. Such a wonderful experience. We highly recommend RainSoft. You will be 1000% satisfied

    Coastal Energy Water & Air Response

    06/20/2024

    Thank you ***** & *******, welcome to the RainSoft family.

    Local BBB

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