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Find a Location

Quality Control Air, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforQuality Control Air, Inc.

    Air Conditioning Contractors
    BBB accredited business

    Additional business information

    Additional Info:
    Jonathan Chaviano, President of Quality Control Air, Inc., is also the Co-President of Quality Control Air of SWFL, Inc. and President of Quality Control Air of Sarasota, Inc.

    Separate BBB Business Reviews are available at:

    https://www.bbb.org/us/fl/fort-myers/profile/air-conditioning-contractor/quality-control-air-of-swfl-inc-0653-90222801

    https://www.bbb.org/us/fl/sarasota/profile/air-conditioning-contractor/quality-control-air-of-sarasota-inc-0653-90361114

    See all additional business information

    At-a-glance

    Customer Reviews

    1.89/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/15/2019

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers sales, installation, service, and repair of air conditioning and heating systems.

    Business Details

    Location of This Business
    4240 James St Unit 1, Port Charlotte, FL 33980-8482
    BBB File Opened:
    8/3/2007
    Years in Business:
    17
    Business Started:
    2/20/2007
    Business Incorporated:
    2/20/2007
    Accredited Since:
    11/15/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CAC1815459 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of CAC1815459 for this business, issued by Charlotte County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Charlotte County Construction License Board

    18400 Murdock Cir

    Port Charlotte FL 33948

    (941) 743-1201

    https://secureapps.charlottecountyfl.gov/CitizenAccess/

    BBB records show a license number of CTACB-CAC1815459 for this business, issued by Sarasota County Construction License Board

    These agencies may include:

    Sarasota County Construction License Board

    1001 Sarasota Center Blvd

    Sarasota FL 34240

    (941) 861-5214

    https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#

    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. Jonathan Chaviano, President

    Customer Contact

    • Mr. Michael DeJesus, General Manager
    • Mr. Jonathan Chaviano, President
    Additional Contact Information

    Fax Numbers

    • (941) 766-9323
      Primary Fax

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/31/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On May 11, my air conditioner stopped working. Around 9:00 pm, I called Quality Control and told the answering service that my thermostat was reading 85 degrees. She said she would contact the on-call technician. No one called me back. At approximately 5:30 am, I called again and got the same operator. She said they had trouble reaching the on-call tech, but he did get the message. He called and was unable to diagnose over the phone. Around 10:00 am, he arrived and said the line was probably clogged. This surprised me because I get it serviced (I assume they suction the line) twice a year, and I put white vinegar and water through it on the 1st of every month. The shop vac suctioned the line on the second attempt. He said I was lucky that it was going to be cheap. I was shocked when he said it would be $350. I said if he told me beforehand that it would cost $350, I would have told him not to do it. I asked what was the benefit of having a contract? He said that I didnt have to pay $150 for a service call. Am I to believe that unclogging a line would cost $500?! He also said I was lucky he didnt try to sell me something. Yes, they do that often. I am a 79 year old woman. I feel I was an easy ***** I called to speak to the owner, ********, but he was unavailable. I waited a week and then I sent an email to the address Gaye gave me, demanding a refund, but again I have not heard back.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Evan K

    1 star

    07/14/2024

    Simply dishonest. I called them when my 6 year old a/c unit (had recently bought the home) and they talked me into a new unit, claiming it was unfixable. Evidently they installed a drip pan that was too small and the unit at the wrong pitch and it proceeded to then drain condensate through the roof of the room below. This diagnosis came from the second service tech they sent, the first one claimed I needed all new ductwork. To their credit, they did fix it and fix the damage.Fast forward to a bad outdoor fan motor and they claimed I would need all new line sets to the tune of $4800. Luckily it was raining the day they were supposed to do it, so they just fixed the fan and rescheduled. Second, third and fourth opinions confirmed nothing wrong with the line sets. For this debacle, they kept 20% of my $800 deposit as a "restocking charge".I feel sorry for the very nice women in the office who have to defend all of this. Maybe I am just unlucky, but my guess is that this is their mode of operation.Obtw, with a new provider, the system is running great!

    Local BBB

    BBB of West Florida

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