Business ProfileforPlanet Fitness

Planet Fitness is the worse gym Ive ever been too. The staff is incompetent, especially *******. This staff member was rude, unprofessional & condescending. When I asked for his help to resolve an issue, he didnt want to help me. All he did was argue with me & belittled me. He was talking to me as if I was stupid. I asked to speak with the manager and as always, hes never there. Ive been trying to resolve this issue for over 2 months and each & every time the manager, *******, is **** I wonder if he truly exists. I escalated the issue to corporate to no avail. They lie & tell you one price & then you get billed for a totally different higher amount. Classic bait and switch, which is an illegal tactic. This employee, *******, was nasty towards myself and my daughter. His attitude was unbecoming for an employee and his speech had a discriminatory tone. He made us feel uncomfortable and very disrespected. He was loud and obnoxious and was trying to embarrass us in front of other customers. I tried to immediately cancel my membership due to this interaction with ******* and the lack of support from corporate and management, but of course ******* couldnt help with that either. So basically Im stuck with a membership I no longer want. Buyers remorse is an understatement, smh.