Business ProfileforCraig's Perfect Turf Landscaping Inc

On 3/21/22, Craig's Perfect Turf Landscaping, planted shrubs in my backyard, which I am not questioning, not 100% pleased, but the front yard is why I am filing this complaint. I was charged $2,802.64 for one Pygmy palm, one bird of paradise, two Texas Sage, two pink Dracaena, staples, weed barrier, black plastic edging and 2 3/4 yards of river rock. Many emails had been exchanged with his company from 12/21 in an attempt to clarify what was wanted and what the final project would be. I had stressed that I wanted to add color to off set the very bright white painted house. I had his employees take back 24 small green plants, as that was not going to be attractive. I made many attempts via emails and even stated that I wanted us to be on the same page. There seemed to be confusion or a lack of reading my emails throughout the entire procedure. What I was left with was a blinding reflective mess of river rock in my front yard and the six shrubs/plants. The landscaping in the front, looked much better before Craig's disappointing job. I paid in full, because I was having a medical procedure completed and wanted to make sure he was paid, in case I would be physically unable to pay him later. I requested an itemized bill for the front yard job. i was told by the GM, Jody B., that Craig would do that. I requested to only correspond with Craig due to Ms ******** negative and demeaning attitude towards me. I received no direct response from Craig. I then requested to have the river rock removed and a refund. I received a response that the rock would not be removed and there would be no refund. I am requesting a $1,000 refund, as the quality of the landscaping was poor at least and that I was drastically overcharged. On the FL Department of State, Official Business Entity, Sunbiz. It lists a tax ID number. He advertises that he is licensed. He does not have a residential landscaping license. This was confirmed by Charlotte County Certified Licensing Investigator.