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Review from Ralph K
1 star10/20/2023
My ********************* Freedom 285 received damage from Hurricane ***. I did not want to take it to the dealer of purchase, so I asked my canal neighbor where he bought his and would he recommend them. He told me to speak to ********** at Ingman Marine. Before contacting ********** called for Mr. *********************** but got a general manager that told me Mr. ********************** does not take calls and that he handles everything for him. I spoke with ****, and the first email with pictures went out on 11/13/2022. **** explained to me that with a location down, inventory damaged, and current customers needing work it would be many months until they could get my boat in. He gave me an estimate based on photos, and a check came in from my insurance made out to Ingman Marine. We were all set, and I knew I had to wait a while. We stayed in contact and the date to get me in had changed a few times. My boat was to go in the beginning of July / 2023, then moved to August 2023. Until one day I had called for **** and spoke to the ** again (he would not put me over to ****). He told me it was going to be another 4 months from what **** had Promised me. I explained the situation, and he did not want to hear it. TOTALLY UNACCEPTIBLE FROM THE **! I did call and spoke to **** again, and at the end of the conversation like others I expressed to not forget about me and call me back I never heard back and to date never have from ****. Now over a year later and I cant get my boat in another place until Jan, **** and will be down for months. Ingman Marines actions has caused me to have my boat on a waiting list for 10 plus months with them, when it could have been down long ago. Do not waste your time dealing with this man and his company. Learn from mine and others mistakes. This man like many other companys set it up so that they do not have to deal with people, nor do they keep their finger on the pulse of their business. A receipt for failure!! I look forward to seeing a day when Ingman Marine goes out of business!
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