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Beautiful Beaks has 1 locations, listed below.

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    Business ProfileforBeautiful Beaks

    Pet Store

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

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    Business Details

    Location of This Business
    21322 Meehan Ave, Port Charlotte, FL 33952-4205
    BBB File Opened:
    11/27/2022
    Business Management
    • Sherri Eckhoff, Owner
    Contact Information

    Principal

    • Sherri Eckhoff, Owner

    Customer Contact

    • Sherri Eckhoff, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I found Beautiful Beaks Breeder *************************** online, was in contact with her for 3 weeks almost daily, in regards to a Blue Series, Turquoise-Gray Indian Ringneck that I paid $1300 cash for via Apple Pay. $1100 for the bird, $200 for the airline flight and extras. At first, we went back and a bit because she was trying to tell me the bird I wanted was a different bird that appeared to show a LOT of green. I did NOT want a bird with any green, I wanted an paid for a BLUE - Turquoise Gray bird. She finally showed me the correct bird, I paid her, she sent me personal videos. Was supposed to ship July 1. Something came up and it switched to July 8. July 7, I hadnt seen updates, I asked for photos and for her to confirm MY bird, and be sure of the specifics. She was vage and describing the wrong bird again. I kept pointing out to be sure there would be no mistake, as mine also was the only one with a short tail due to another baby nipping it. Extra way to not mistake it. Let alone mine was very tame. She ignored my requested. The direct flight of less than 3 hrs was changed to 2 flights with a layover. Warehouse was closed but they stood open for me. I get there, I see a GREEN bird, long tale, possibly older, Im unaware, and not tame as the one I saw for 2+ weeks. I messaged her for 2 days to no avail. I feel scammed. Probably planned to give me the green bird all along, and overcharged for a special color blue series. I have all correspondence between her and I, and her saying there would be no mistake. I am heartbroken, very upset. I paid more for a tame, blue bird, & made it VERY clear I did not want the Green ********** and she sent him anyway, and is blowing me off asking her to make it right. I want the bird I paid for or a refund so I CAN purchase a BLUE TAME BIRD! If she prepays for its flight, I will send this bird back. Very bad business treating a good paying Customer this way. Same complaint previous reported here.
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