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Find a Location

Guard Space Storage has 1 locations, listed below.

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    Business ProfileforGuard Space Storage

    Storage Units

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    19160 Peachland Blvd, Port Charlotte, FL 33948-2144
    BBB File Opened:
    7/27/2018
    Business Incorporated:
    4/22/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Guard Space Storage LLC
    Business Management
    • Mrs. Janet Suarez,, Manager
    Contact Information

    Principal

    • Mrs. Janet Suarez,, Manager

    Customer Contact

    • Mrs. Janet Suarez,, Manager
    • Mrs. Lorrie Smith, Manager

    Industry Tip

    BBB Tip: Renting a storage unit

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/17/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Dealing with this place has been a nightmare, but ultimately I am seeking my money back in full for an unathorized charge to my card as well as a prorated amount for the remainder of my lease in which they refused to give me and now have ultimatedly told me to remove my trailer and RV or I'd be tresspassed even know Ive been paying for the storage spot for both. There has been so much nonsense and unprofessionalism on the behalf of the staff, statrting from the management calling my numerous times and yelling and cursing at me. I rented as storage unit at first to store business equipment, and was quoted a ************ in and told that second month would be at half price. I paid and the following month I was charged a full price and told that I paid the half price the first month which was suppose to be a prorated amount. After seeing the actual price I explained it was too high and that it wasn't what I was told from the original quote. Told them I wouldnt pay that and would be moving They still charged me the new amount and offered a cheaper rate for there RV storage. I accepted and moved my RV and trailer there and proceeded to store the items in storage into those to save money. When they called for new monthly payment again it was not quoted price and charged me 2 different amount for the lots. An a 3rd unauthorized amount. When bringing to there attention and asking what it was for they gave me a bunch of run around and said I never told then I was moving out of the 1st unit, in which I did and only reason I even found about the rv storage they offered. They said they were giving me a refund and printed a receipt which was less than the unauthorized charge was. After complaining. I was told I had to Remove my Rvs now because the owners didn't want my business anymore. I stated if that was case to refund my funds. They refused and said I was getting nothing back and had til 5pm or would be trespassed.. how is this even possible. You deny service and keep $?
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Thomas M

    1 star

    03/17/2023

    SCAM* unauthorized charges and non stop harassment and headache has been the most unprofessional experience I've ever had. From non stop calls to unauthorized charges, management yelling and cursing at me. To lies about billing. This place has the most horrible, unprofessional staff I've ever met. And will make up and lie about charges they're blcharging your card for

    Local BBB

    BBB of West Florida

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