ComplaintsforPrimescape Lawn Service L.L.C.
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Complaint Details
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Initial Complaint
01/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
During the week of November 20, 2023, ******************************* of Primescape Lawn Service LLC came to my residence at my request to give me the price for some work I wanted done. The work consisted of some sprucing up of the front lawn, clearing debris from the roof, and cleaning out the gutters at the front of the house. He gave me a price of $325 which I accepted. He asked that half be given to him up front, the rest after the job was done. I agreed. I had also hired ******* a few years before to do work on my front lawn; he did good work then, which is why I decided to hire him again. That same week he came by and completed the work in the front lawn. He said he'd have to come back another time to do the work on the roof, as he needed to get a ladder long enough to get up there. I had the final payment, a check, written out, and gave it to him then, thinking I probably wouldn't be home when he came by the next week to do the roof work. He said he would be here on Thursday November 31, 2023. He did not show up to do the work that day though. When I texted him he replied that he was sick, fair enough. On Monday December 4, 2023 he texted to say he would be by that afternoon to do the roof work. Again he didn't show up. On Wednesday, December 6, I texted him asking if he could come by that day to do the roof work. He replied Yes. He never showed up. I texted him again on December 8, December 11, and December 13 to try to find out when he would be by to finish the work. He did not reply to any of those texts. I haven't seen or heard from him at all since then.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.