Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/31/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
He was hired to extend our pool enclosure ( cage) by 12 x 23. He had the concrete pad poured. Then never came back. One of his worker showed up at my house a week after looking for *******************************. Apparently, he didnt pay him either. We gave him $7000 for materials. He left garbage in my backyard as well as the concrete with the framing still on it. He refuses to complete the job and wasted our Time for three months promising he would get it finished. So now I have a 12 x 23 concrete pad that should not cost more than $3000. installed and he has blocked my number and wont answer my emails. I would like the $4000. that is owed to me. BTW I found ******************************* through ***** . He also works or takes peoples money under the name of Dream Home Property Consulting. He also went to **** after he got the money for materials from us. Sleazy contractors like this should not have a license. Please help me.
Business response
05/31/2024
This is a false complaint on all parts of what she is saying. ************************* and her husband *** are Alcoholics and drink every single day they have threatened me and yelled at me and are demanding cash back knowing that I explained that no company gives cash back. I installed her fence and she had no complaints at all or problems with me or the beautiful fence that's installed in her house. We also at the same time signed a contract with my other legal company Dream Home Property Consulting to do the concrete and patio which she uploaded the contract for and signed. I am not a bad contractor things happen and she understood. First time my guys went out to poor concrete the truck got stuck in the construction across the street my guys sat all day couldn't work and I still had to paid them. Then I was in **** two days on an emergency with my kids they couldn't contact me and *** showed up at my home and threatening me to get the job done of else. We finally poor the concrete and I'm trying to schedule the screening to get done but its taking long. Most people are busy and I sub contract and my guys are backed up with work. They don't wanna wait so I offered to return 1200 Dollars witch is the difference of what was installed and the deposit given. We would have gone and picked up the garbage and taken off the framing but at this point I fear for myself and my workers and don't feel safe sending anyone over there. I have proof in emails that she is aggressively wanting more money than she is owed and won't settle for the correct amount. Plus she wants to meet up at a location of her choosing and wants me to bring cash 3000 Dollars to be exact. I'm sorry but this is not how my Business operates. Please see attached emails as proof and I will be happy to mail her a check for ******* the last week of June which is when all refund checks get mailed out the last week of every month.Customer response
06/04/2024
Complaint: 21785242
I am rejecting this response because: ******* is a liar. Lets look at this The contract was signed on 2/17/2024. He jerked us around to May 24, 2024 when he refused to come back with his fabricated excuses. I don't care that he got stuck in **** and didn't have a phone. I don't care that he crashed his truck. I don't care that he has to go to court. He was paid for a job and did not do it.We are left with garbage of construction material including from the fence installation and a 12 x23 concrete pad with the framing still attached.
He is over charging for a job he did not do. $5,800. is ridiculous. ****** states concrete pad installed are between $6.00 to $12.00 sq. ft.
******* has $7000. of our money.
Sincerely,
*****************************
Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Want a quote from this business?
Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.