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ComplaintsforElite Seamless Gutter, LLC
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Complaint Details
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Initial Complaint
08/28/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
**** came to our house and gave us a written quote at the end of April, with an install date of 5/27/21 for black gutters, price of $674. He showed up on time and got the job done; but put the wrong color on the house (dark bronze). There's one leg on the back that's angled incorrectly, causing water to spill over the end, which has created a rut in the ground. We sent a couple of texts and called a couple of times. He came out once to look at an issue, which was that he did not extend the gutter to cover the end cap of another gutter. That was before we had a heavy rain and found out that particular leg was angled incorrectly. When I told him he put the wrong color on, he argued with me telling me it was black. I asked him to get the samples so we can determine right/wrong. He claimed he couldn't find them and would have to remember to put him in his truck. He never came back and he won't respond to the email I sent with photos showing the rain spilling over the end.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.