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Find a Location

Pipe Surgeons, Inc. has 1 locations, listed below.

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    Business ProfileforPipe Surgeons, Inc.

    Pipe Line Contractors

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    750 NW Enterprise Dr Unit 115, Port Saint Lucie, FL 34986-2297
    BBB File Opened:
    11/12/2015
    Years in Business:
    8
    Business Started:
    9/14/2015
    Business Incorporated:
    7/23/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Don Miranda, President/Owner
    Contact Information

    Principal

    • Mr. Don Miranda, President/Owner

    Customer Contact

    • Mr. Don Miranda, President/Owner
    • Mr. Michael Miranda, Technician
    • Ms. Lori Diodato, Coordinator
    • Ms. Tracy Bright, Bookkeeper
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/26/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I have documents of the invoices that can paint the picture, on those invoices shows exactly how much was paid with how much, when and type. invoice ******** on 3/18/22 was for my camera inspection paid $989.00, invoice ******** on 4/4/22 was for **** hammering my floors and replacing a pipe under the house that they said was the problem for my flood paid ******** . during this time i was living outside of the home due to mold and water mitigation and having an unlivable situation for my family. After getting a clean bill of health from pipe surgeons i started rebuilding my home back with my own money since my insurance did not cover plumbing back **** after installation of my floors we were finally able to start moving back into our home. After living in the home about 6 weeks 2 more floods occurred from same location so I called pipe surgeon invoice ******** date 11/11/22 paid $129.00 came out and saw back up yet again which is what was supped to have been fixed months prior. They said they couldn't see because of the blockage so recommended jetting the pipes. the next day my home flooded really bad and i needed to call another plumber to unclog it which was freedom air and plumbing invoice 11/12/22 $468.87. I received an estimate for the pipe cleaning but was told over the phone by the owner that if in fact the job was not fixed that i would not owe them anything. last piece which is the most upsetting to me is invoice ******** 11/22/22 $2,200.00 not paid! I refuse! this was supposed to be a jetting service that was not needed after the other plumber unclogged my pipe. I was unaware of this service since i was not home and was unaware that i was being charged. I have already paid for a camera inspection with the 1st invoice and are charging again but let me be clear this bill came after i spoke with the owner who said he was going to get more information from his guys.I added invoice #***** that shows *************** notes about pipes not being fixed.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sarah B.

    1 star

    12/01/2022

    Hired pipe surgeons in April 2022 they guaranteed they would find my problem. I paid for a camera service And thought they found the problem and tore up my foundation and supposedly fixed it. Paid $6800.00. They said everything was good and we were good to start building the house back from a bad plumbing backup. My kids and I moved back into my house 4 months later After rebuilding everything from floors to walls. No insurance was paying for anything because it doesn't cover backups so this was all out of pocket. One month after moving back in my plumbing backed up,then 2 weeks later backed up again. I called Pipe surgeons to make them aware But didn't hear back from them so I called back and The plumber finally came back out And did nothing Because they couldn't see because of how bad the pipes were glogged. The next day my house flooded and destroyed everything I just put back. Had to pay another plumber to unclog for $500! Pipe surgeons came back out telling me to have faith in them, They said they were going to clean the pipes and ended up not cleaning them but did Another camera service to see what was missed. I called the owner *** and asked him what was going on and he kept repeating himself about how bad my pipes were and that I could resell my house and hope they don't inspect my plumbing. That's shady! I'd never leave someone else with this issue. He said he would call me the next day after getting more information but instead sent me a bill for over $2000.00 for things we never discussed and I never signed off on. They want me to pay for the same camera service that I already paid for 6 months prior, they missed the real problem and now I'm stuck with over $30,000.00 in damage I just fixed and another bill from them I wasn't aware I was getting billed.. I'm a widowed mother of 3 young kids My husband was a veteran And he would be beside himself knowing that this is how we are being treated.

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