Business ProfileforInternational Engineering Consultant LLC

Transaction date: 9/23/2023 - ************************* was the HV** technician sent by Select Home Warranty to fix my HV**. After he inspect the ***** he claim the unit was too old and the part are not longer available for replacement. He put together a proposal for new Air handler and condenser and told me Select Home Warranty will covered a portion of the work within 30 dates after submit the paperwork from him. So I paid him $5625.00 for the work. In March 2024 (less than 6 months), the air handler in the garage start to leak and my tenant ***** and ***** has been in contact with ****** and he told them he was going to return back to the property to take a look. He finally show up April 10, 2024 after I reach out to him about the issue. My property manager met up with him. ************************* claim he drain the line and the ** works. The minute the ** is turn on, it leaks again. A brand new unit less than one year should not leak . I have pictures showing the damages it did in the garage. I got in contact with another HV** and he claim in the attic, inspect the condenser and air handler, the two items are not compatible. The 3 ton condenser was blowing too much air and damaged all the ducts and grille in the attic. All these needs to be replaced along with a new and compatible condenser and air handler. The electrical wire needs to be fixed per electrical code for PSL.What ************************* did is unprofessional and unethical. He charge me for a new installation and gave me a defective old unit. I have to hire new professional to re-do all the work with a permit.Per his invoice, the unit is suppose has 2 years warranty and I demand a full refund for the defective HV** unit.