ComplaintsforEffect of Sublime
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Complaint Details
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Initial Complaint
10/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I purchased two rings from this store on July 29 2023. Rings were never shipped out. I reached out to the store multiple times through email and their website and have not received any acknowledgement from them. I still have not received the rings.Business response
11/13/2023
Hello, rings were shipped out. I had told customers I was sick and had reached out over email, and so forth and given out codes. I had believed I had spoken to ******* over Instagram, however her package has been shipped and delivered.
The tracking is 420142179300110944102598425416
Forgive me if I am wrong, I had spoken to a ******* for weeks and sent another package along with her original one.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.