ComplaintsforMatt's Custom Golf Carts of Punta Gorda, Inc.
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Complaint Details
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Initial Complaint
07/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
************** 2 stars 06/30/2024 Purchased D5 2+2 on 5/6/2024 at ****** golf carts in Punta Gorda, **. After a week had the following problems. 0085 error code, distorted backup camera, and distorted screen when playing music using USB. Then this week when on engaged the brake the cart would not stop and started moving forward very fast had to out into neutral to stop cart. Talked to dealer many times they gave me the run around. Just Emailed them twice in the last week no response.Business response
08/07/2024
We are sorry to hear you were not getting great communication from our store. We did pick up your cart and replaced the touch screen under warranty. We did change the permitter settings to your liking. I know we have delivered your back to you. Sorry and thank you again for your business.Customer response
08/08/2024
Complaint: 21984247
I am rejecting this response because:
Sincerely,
*******************************
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Contact Information
28315 E Twin Lakes Dr
Punta Gorda, FL 33955-2481
Business hours
Today,8:30 AM - 5:30 PM
MMonday | 8:30 AM - 5:30 PM |
---|---|
TTuesday | 8:30 AM - 5:30 PM |
WWednesday | 8:30 AM - 5:30 PM |
ThThursday | 8:30 AM - 5:30 PM |
FFriday | 8:30 AM - 5:30 PM |
SaSaturday | 9:00 AM - 3:00 PM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.