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Find a Location

Max Cool Air Conditioning, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Max Cool Air Conditioning, LLC

      11467 Newgate Crest Dr Riverview, FL 33579-3927

      BBB Accredited Business
    • Max Cool Air Conditioning, LLC

      100 Frandorson Cir Ste 104 Ruskin, FL 33572-2638

      BBB Accredited Business

    Business ProfileforMax Cool Air Conditioning, LLC

    Air Conditioning Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/3/2020

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Max Cool Air conditioning LLC, offers residential air conditioning and heating services to include repairs, scheduled maintenance, and installation of new systems for most major brands.

    Products & Services

    Air conditioning repair, air conditioning maintenance, residential air conditioning contractor, residential air conditioning, residential heating, new system installation, air quality HVAC

    Business Details

    This is a multi-location business.

    Find a Location

    Max Cool Air Conditioning, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Max Cool Air Conditioning, LLC

        11467 Newgate Crest Dr Riverview, FL 33579-3927

        BBB Accredited Business
      • Max Cool Air Conditioning, LLC

        100 Frandorson Cir Ste 104 Ruskin, FL 33572-2638

        BBB Accredited Business
      Location of This Business
      11467 Newgate Crest Dr, Riverview, FL 33579-3927
      BBB File Opened:
      10/3/2019
      Years in Business:
      5
      Business Started:
      7/25/2019
      Business Incorporated:
      7/25/2019
      Accredited Since:
      4/3/2020
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of CAC1820162 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Florida Department of Business & Professional Regulation

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/

      BBB records show a license number of CAC1820162 for this business, issued by Hillsborough County Construction License Board. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Hillsborough County Construction License Board

      5701 E Hillsborough Ave Ste 1140

      Tampa FL 33610

      (813) 307-1787

      https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

      BBB records show a license number of I-CAC1820162 for this business, issued by Pinellas County Construction License Board. The expiration date of this license is 8/31/2024.

      These agencies may include:

      Pinellas County Construction License Board

      7887 Bryan Dairy Road Suite 133

      Largo FL 33777

      (727) 582-3100

      https://www.pcclb.com

      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      7:00 AM - 5:00 PM
      T:
      7:00 AM - 5:00 PM
      W:
      7:00 AM - 5:00 PM
      Th:
      7:00 AM - 5:00 PM
      F:
      7:00 AM - 5:00 PM
      Business Management
      • Mr. Kenneth E. Salch, Owner/Manager
      Contact Information

      Principal

      • Mr. Kenneth E. Salch, Owner/Manager

      Customer Contact

      • Mr. Kenneth E. Salch, Owner/Manager

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/01/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      On November 13, 2023, a Technician from Max **** came to check on our broken HVAC unit, the Technician explained the issues and came to the conclusion that we needed a new unit. He offered me an 18 months no interest option and I accepted, I was already under a lot of stress looking out for the well being of my family and needed the unit asap, a few days after I received a credit card from Synchrony, I was king of confused and called Max **** and they told that Synchrony is the company they use for financing. On my first payment I noticed an interest charge, I message the Synchrony customer service and they told me that it's some type of service fee. Now every month they keep charging me interest, message Synchrony and they said that Max **** coded me the wrong promotion and that I needed to call ********, on February 29 called Max **** and they said that they do not deal with that and to call Synchrony, I message Synchrony and now they keep going back and forth and no one wants to take responsibility. At the time of the purchase the technician did everything on a small tablet and I trusted on the offer he mentioned, I never expected this was going to happen and it's not fair that some businesses are just ripping me off with their fake offers. I don't know what else I can do about this and really need help resolving this issue.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Imran K

      1 star

      02/27/2023

      Bad service and attitude by the manager incharge, charge for the services that were not needed, also charge for monthly services that were not completed, I called and left a message for the owner to call but never got a return call, I was told by the manager that they called the owners cell . Problem with ac, I also fill out the survey to AHS, but havnt rcvd any response, over $500 were charged , they said they need to add more Freon but no Freon was added, too many issues

      Max Cool Air Conditioning, LLC Response

      02/27/2023

      Mr K,  Your invoice clearly states what was included with the repair.  and we have tried calling you and left several messages for you.  We needed to move the line set out of the way so that the blower housing could be removed to change a failed blower motor.  We gave you a price for the complete job which we said would include any freon that may need to be replaced.  The Technician was at your home working on your unit for 5 hours and 48 minutes.  when wee built the quote we estimated it would take 3-4 hours.  The price you were quoted is a fair price for that.  You agreed to the price before the work was started and we didn't ask you for more money when the job took longer than expected.

      Local BBB

      BBB of West Florida

      BBB Reports On

      BBB reports on known marketplace practices.

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