Business ProfileforHomes by West Bay, LLC

Home Builders

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Home Builders

Overview

This company builds luxury custom homes and neighborhoods.

Business Details

Location of This Business

4065 Crescent Park Dr STE 250, Riverview, FL 33578-3605

BBB File Opened:

6/23/2010

Years in Business:

Business Started:

10/1/2009

Business Incorporated:

10/1/2009

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of CRC057247 for this business, issued by Construction Industry Licensing Board. The expiration date of this license is 8/31/2024.

These agencies may include:

Construction Industry Licensing Board

2601 Blairstone Rd

Tallahassee FL 32399

(850) 487-1395

http://www.myfloridalicense.com/dbpr/

BBB records show a license number of CRC057247 for this business, issued by Hillsborough County Construction License Board

These agencies may include:

Hillsborough County Construction License Board

5701 E Hillsborough Ave Ste 1140

Tampa FL 33610

(813) 307-1787

https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

BBB records show a license number of I-CRC057247 for this business, issued by Pinellas County Construction License Board

These agencies may include:

Pinellas County Construction License Board

7887 Bryan Dairy Road Suite 133

Largo FL 33777

(727) 582-3100

https://www.pcclb.com

BBB records show a license number of 019533 for this business, issued by Pasco County Construction License Board

These agencies may include:

Pasco County Construction License Board

7530 Little Rd

New Port Richey FL 34654

(727) 847-8009

https://aca3.accela.com/PASCO/

BBB records show a license number of CBC1263976 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

These agencies may include:

Florida Department of Business & Professional Regulation

2601 Blairstone Rd

Tallahassee FL 32399

(850) 487-1395

http://www.myfloridalicense.com/dbpr/

BBB records show a license number of CBC1258600 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

These agencies may include:

Florida Department of Business & Professional Regulation

2601 Blairstone Rd

Tallahassee FL 32399

(850) 487-1395

http://www.myfloridalicense.com/dbpr/

BBB records show a license number of CBC1257866 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

These agencies may include:

Florida Department of Business & Professional Regulation

2601 Blairstone Rd

Tallahassee FL 32399

(850) 487-1395

http://www.myfloridalicense.com/dbpr/

Type of Entity:

Limited Liability Company (LLC)

Business Management

Timothy Green, Vice President/Treasurer

Contact Information

Principal

Mr. Wilhelm A. Nunn, President

Customer Contact

Mr. Roger B. Gatewood, Manager
Mr. Wilhelm A. Nunn, President
Ms. Elizabeth Bradburn, Vice President/Treasurer
Mr. Brian Bullock
Mr. James Raczkowski
Mr. David Zink, License Qualifier
Ms. Joy Moore, Marketing Manager

Additional Contact Information

Phone Numbers

(813) 999-1545
Other Phone
(813) 503-8169
Other Phone

Industry Tip

BBB Tip: Find the right home builder for you

Customer Complaints

28 Customer Complaints

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Most Recent Customer Complaint

06/26/2024

Complaint Type:: Service or Repair Issues
Status:: Unanswered
The business failed to respond to the dispute.

I bought my home in December through *******. I didnt move in until January. In March, I contacted ******* because my ** was not properly working. I received an installation error message through the thermostat as well which I shared. The ** turns on but does not get to the temperature I set it on until hours later, if it gets to it. To the point where if were gathered downstairs we sweat even at night time. Its not properly working, especially during this Florida heat. I was asked to submit a request through the warranty portal. Its been since March and this issue has not been resolved. They have not showed good faith in wanting to resolve it either. I have had to reach out multiple times due to lack of communication and not meeting commitments(I can share specifics on this with emails). When they finally sent a professional out, he did some oil cleaning and reset the settings on the thermostat and said if thats the problem it will resolve within 24 hours but he agreed that there is a missing ac vent(or ac duck) in the kitchen/dining area. The one there its extremely small for that whole area. I shared a photo with ******* per their request and they agreed it is small but refuses to add another one because it requires too much such as breaking ceiling (I have an email with this response). They then said will send someone else out but that was weeks ago and still no follow up even after me reaching out. At this point I just want my ac to work properly, whatever it takes. Its been months now. The obvious solution seems to be adding another ac vent to the kitchen/dining area, but if theres something less invasive I am definitely open to it. They just havent offered a different solution. I just want it to work as intended. I did not share my address here as Im not sure if this is public but please reach out and I will share address and any additional information needed.

Read 27 More Complaints

Customer Reviews

7 Customer Reviews

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Most Recent Customer Review

Sanghee D.

06/22/2024

This is the most horrible builder I have ever had out of all the builders we had for our new houses. We found major concrete slab moisture in the entire house that caused LVP flooring to fail with a lot of defects. Windows are lowest quality and had heavy condensation from the humidity created by slab moisture and also cold air draft due to improper sealant and installation. One of the shashes has holes and sunlight is coming through. Whole entire sewer drainages are not sloped properly (but inspection passed) causing wasted water to sit in bellies throughout the entire house. So hired an attorney and sent out a demand letter. Unbelievable response. All they are offering is bandage repair. The entire house has moisture but they only offer sectional sealing which would cause more issues and they don't even know what kinds of issues will come along. Sectional seal is going to cause more issues making the concrete slab compromised through the unsealed areas which will damage structure. This indicates they don't even research but just want to save their expenses out of their pocket. Even sewer lines, they are not doing entire house but sectional while video snake for sure proved entire house drain pipes need to reinstall. It took about a year to even get their incomplete and unreasonable response. Weve been living on bare concrete for about 4 months and are still not sure how long we should live in this crazy and inhumane condition because they are refusing to make it right. We need our house back to normal which we paid for! We didn't buy the house on clearance! This builder won't make anything big issues right to save their expense. They will do only for the issue their subcontractor will be responsible! They are not ethical or moral! They just want to make money. Someone who knows what to do with this kind of builder, please help me and contact me!

Read 6 More Customer Reviews

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Homes by West Bay, LLC

Business ProfileforHomes by West Bay, LLC

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Overview

Business Details

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Customer Reviews

Most Recent Customer Review

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Customer Reviews

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Related Categories

Overview

Business Details

Industry Tip

Customer Complaints

Most Recent Customer Complaint

Customer Reviews

Most Recent Customer Review

Local BBB

BBB Reports On